Can you back up the store from that same server using NTBACKUP?

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Ray Beckwith
Sent: Tuesday, August 26, 2003 7:49 PM
To: Exchange Discussions
Subject: Timeout Errors Backing up Exchange 2000 with Backup Exec 9


Exchange 2000 Server - SP3 running on Windows Server (DC) 2000 - SP4

Question:
Running BackupExec 9.0 Build 4454 (the latest) and have been getting the
following error almost exclusively during the Exchange server portion of the
backup.

Final error code: a00084f8 HEX
Final error description: A timeout occurred waiting for data from the agent
during operation shutdown.

We have been working with support for a couple months and they keep pointing
at network problems but aren't offering much more help on what types of
problems to look for. As far as we can tell we are a standard network setup;
Windows 2000 Active Directory, all up to date on service packs; one Exchange
server and one SQL server (separate machines); no apparent network problems
or bottlenecks in everyday operations.

We've tried setting the ports explicitly to 100mb Full duplex at the
Exchange server, backup server and switch ports. We tried stopping our
ScanMail application also and verified that none of the Exchange maintenance
tasks were running at the time of the backup. 

Is there anyone out there that might be able to offer any more suggestions
on how to troubleshoot these problems? We are not getting reliable backups
and are looking for whatever help we can find.

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