No problems backing up the store with NT Backup. In fact, no problems backing up the
store alone with Backup Exec. Problem seems only to happen when backing up all (15
total) servers in one job.
Last night we tried separating out the Exchange backup in a separate job and I'm still
waiting for it to complete. Will update the list with results.
Thanks...Ray
Thought for the day:
A good rule of thumb is if you've made it to thirty-five and your job still requires
you to wear a name tag, you've made a serious vocational error.
--Dennis Miller
-----Original Message-----
From: Roger Seielstad [mailto:[EMAIL PROTECTED]
Sent: Wednesday, August 27, 2003 4:10 AM
To: Exchange Discussions
Subject: RE: Timeout Errors Backing up Exchange 2000 with Backup Exec 9
Other than Andy's suggestion of trying NTBackup, have you looked to see that
the Backup Exec agent is running with sufficient rights?
SP4 for Win2k changes some of the permissions levels to better match
Win2k3's permissions model, and quite specifically it changes network
permissions. Windows 2000 & .Net magazine had a web article about it not too
long ago, which I stumbled across the other day.
http://www.win2000mag.net/Articles/Index.cfm?ArticleID=39534
>From the article:
"One end result is that some programs, plus services not under control of
svchost.exe, might not behave as expected when they logon with an account
that does not have the 'Impersonate a client after authentication' right. "
I wonder if that's not the cause of the issue.
--------------------------------------------------------------
Roger D. Seielstad - MTS MCSE MS-MVP
Sr. Systems Administrator
Inovis Inc.
> -----Original Message-----
> From: Ray Beckwith [mailto:[EMAIL PROTECTED]
> Sent: Tuesday, August 26, 2003 7:49 PM
> To: Exchange Discussions
> Subject: Timeout Errors Backing up Exchange 2000 with Backup Exec 9
>
>
> Exchange 2000 Server - SP3 running on Windows Server (DC) 2000 - SP4
>
> Question:
> Running BackupExec 9.0 Build 4454 (the latest) and have been
> getting the following error almost exclusively during the
> Exchange server portion of the backup.
>
> Final error code: a00084f8 HEX
> Final error description: A timeout occurred waiting for data
> from the agent during operation shutdown.
>
> We have been working with support for a couple months and
> they keep pointing at network problems but aren't offering
> much more help on what types of problems to look for. As far
> as we can tell we are a standard network setup; Windows 2000
> Active Directory, all up to date on service packs; one
> Exchange server and one SQL server (separate machines); no
> apparent network problems or bottlenecks in everyday operations.
>
> We've tried setting the ports explicitly to 100mb Full duplex
> at the Exchange server, backup server and switch ports. We
> tried stopping our ScanMail application also and verified
> that none of the Exchange maintenance tasks were running at
> the time of the backup.
>
> Is there anyone out there that might be able to offer any
> more suggestions on how to troubleshoot these problems? We
> are not getting reliable backups and are looking for whatever
> help we can find.
>
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