suggestion : make a change, go have a cup of coffee, shmooz with some
co-workers, read a journal .. 

then check to see if everything is working ...

Mike


-----Original Message-----
From: Sanjeev Sharma [mailto:[EMAIL PROTECTED] 
Sent: Tuesday, November 25, 2003 2:51 PM
To: Exchange Discussions
Subject: RE: Not receiving external email


Thanks much again Henry & Peter for all your help.  I will certainly try
what you suggested Peter. Thx.


-----Original Message-----
From: Durkee, Peter [mailto:[EMAIL PROTECTED] 
Sent: Tuesday, November 25, 2003 11:11 AM
To: Exchange Discussions
Subject: RE: Not receiving external email

The problem is that the DL is trying to send the message to the old
mailbox which no longer exists, and I'm guessing this was caused again
by replication delay. This is especially likely when the Exchange server
which is home to the DL is different that the server that previously
held the deleted mailbox. I think this can be fixed by recreating the
mailbox in the original location, forcing a directory replication to the
server where the DL lives. This should allow you to see and delete the
old address in the DL, after which you can re-delete the mailbox. You
could also, presumably, delete and recreate the DL.

-Peter


-----Original Message-----
From: Sanjeev Sharma [mailto:[EMAIL PROTECTED]
Sent: Tuesday, November 25, 2003 10:50
To: Exchange Discussions
Subject: RE: Not receiving external email


Yes, his new SMTP address got created correctly and automatically on
Exchange1.  I actually did his mailbox deletion and creation last night.
So, Peter you are right that the reason it didn't work last night due to
replication not being finished between two servers.  When I tested it
again this morning it actually worked, so now he is getting all the
external emails but here is another issue.  He sent an email to a
distribution list that he is also a member of and got the following NDR
to himself:

"The following recipient(s) could not be reached:

      'Alan Fraser' on 11/25/2003 8:48 AM
            The recipient name is not recognized
        The MTS-ID of the original message is: c=US;a= ;p=Vertical
Network;l=EXCHANGE1-031125164748Z-7838
            MSEXCH:MSExchangeMTA:Headquarters:EXCHANGE1"

Is it due to an issue with his new mailbox?

Thanks a lot again guys for taking the time to look into it.




-----Original Message-----
From: Durkee, Peter [mailto:[EMAIL PROTECTED] 
Sent: Tuesday, November 25, 2003 10:15 AM
To: Exchange Discussions
Subject: RE: Not receiving external email

His SMTP address should have automatically been created on the new
server when you made the new mailbox, but maybe it wasn't created
correctly. For instance, if the directory change reflecting the deletion
of his smtp address on Exchange1 hadn't replicated to Exchange2 yet when
you created the new mailbox, then the smtp address probably came out as
something like [EMAIL PROTECTED]

-Peter


-----Original Message-----
From: Michael Henry [mailto:[EMAIL PROTECTED]
Sent: Tuesday, November 25, 2003 8:05
To: Exchange Discussions
Subject: RE: Not receiving external email


Did you re-create his SMTP address for his account?
You should have some undelivered mail in an Administrator account
somewhere giving you a clue.
Hint:  Sent a piece of mail via the Internet to the External Address.

Regards, Michael

-----Original Message-----
From: Sanjeev Sharma [mailto:[EMAIL PROTECTED]
Sent: Tuesday, November 25, 2003 9:37 AM
To: Exchange Discussions
Subject: Not receiving external email


One of the users is not able to receive external email any more.  All I
did was created a new mailbox for him on Exchange1 server and deleted
his original mailbox on Exchange2 server.  Both servers are Exchange 5.5
on NT 4.0. Please help me figure out if I did something out of the
ordinary.  Thx much.

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