I am also starting to wonder if this is a DNS issue.  Has the company you're
trying to send to changed ISP's recently, and have you checked the Internic
records to see who their DNS provider is, what his MX records say, and
wheather they agree with what your DNS shows?

-----Original Message-----
From: Micciche Robert [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, August 28, 2001 9:53 AM
To: MS-Exchange Admin Issues
Subject: RE: Problem sending to particular domain (RCPT TO:)



I am still trying to troubleshoot sending a message from exchange to a
customer. 

1.  They have a valid address and domain name. 
2.  I can send from Hotmail. 
3.  They can send to me. 
4.  I can not reply or send new mail to them. 

ERROR: The recipient name is not recognized. 

I can start a Telnet session to the remote mailserver.  I Can say Helo, and
receive HELP.  When I try to send a message via telnet I get as far as:

RCPT TO:<username@domainname> 

Then I get this error: 

550 <username@Domainname>... Relaying is denied 

If I can get this far from a command prompt on my Exchange server, why in
the heck can't I send a message to it?  Anymore tips out there?  By the way,
the suggestions that were provided yesterday were excellent!  Thank you very
much.

-----Original Message----- 
From: Campbell, Rob [ mailto:[EMAIL PROTECTED]
<mailto:[EMAIL PROTECTED]> ] 
Sent: Monday, August 27, 2001 5:38 PM 
To: MS-Exchange Admin Issues 
Subject: RE: Problem sending to particular domain (TELNET RCPT) 


Syntax error sound like you're not entering it right.  
  
Are you entering RCPT TO:user@domain  ? 

-----Original Message----- 
From: Micciche Robert [ mailto:[EMAIL PROTECTED]
<mailto:[EMAIL PROTECTED]> ] 
Sent: Monday, August 27, 2001 4:27 PM 
To: MS-Exchange Admin Issues 
Subject: RE: Problem sending to particular domain (TELNET RCPT) 



When I try to enter the recipient I get: 

Syntax error in parameters scanning "RCPT".  Is that me screwing up or can 
it not resolve the name? 

This is great stuff, very interesting!  :-) 

-----Original Message----- 
From: Campbell, Rob [ mailto:[EMAIL PROTECTED]
<mailto:[EMAIL PROTECTED]>  
< mailto:[EMAIL PROTECTED]
<mailto:[EMAIL PROTECTED]> > ] 
Sent: Monday, August 27, 2001 5:21 PM 
To: MS-Exchange Admin Issues 
Subject: RE: Problem sending to particular domain (TELNET VRFY) 


Not all servers will respond to a vrfy. Some admins will turn it off to keep


the spammers from using it to find valid addresses.  After you enter the 
HELO, you should be able to do mail from: rcpt to: and data commands to send


a test message to the user. 

-----Original Message----- 
From: Micciche Robert [ mailto:[EMAIL PROTECTED]
<mailto:[EMAIL PROTECTED]>  
< mailto:[EMAIL PROTECTED]
<mailto:[EMAIL PROTECTED]> > ] 
Sent: Monday, August 27, 2001 4:09 PM 
To: MS-Exchange Admin Issues 
Subject: RE: Problem sending to particular domain (TELNET VRFY) 



I can telnet to the problem domain from the Exchange Server.  (It replies to


a HELO) 

Does the VRFY command check email addresses at a particular domain?  I tried


VRFY username@domainname  but that came up bad even when I tried a known 
good domain.  I don't think I am using the VRFY command correctly. 

-----Original Message----- 
From: Campbell, Rob [ mailto:[EMAIL PROTECTED]
<mailto:[EMAIL PROTECTED]>  
< mailto:[EMAIL PROTECTED]
<mailto:[EMAIL PROTECTED]> >  
< mailto:[EMAIL PROTECTED]
<mailto:[EMAIL PROTECTED]>  
< mailto:[EMAIL PROTECTED]
<mailto:[EMAIL PROTECTED]> > > ] 
Sent: Monday, August 27, 2001 4:03 PM 
To: MS-Exchange Admin Issues 
Subject: RE: Problem sending to particular domain 


Have you tried sending mail the this recipient manually (telnet to port 25) 
from your Exchange server? 

-----Original Message----- 
From: Micciche Robert [ mailto:[EMAIL PROTECTED]
<mailto:[EMAIL PROTECTED]>  
< mailto:[EMAIL PROTECTED]
<mailto:[EMAIL PROTECTED]> >  
< mailto:[EMAIL PROTECTED]
<mailto:[EMAIL PROTECTED]>  
< mailto:[EMAIL PROTECTED]
<mailto:[EMAIL PROTECTED]> > > ] 
Sent: Monday, August 27, 2001 2:52 PM 
To: MS-Exchange Admin Issues 
Subject: Problem sending to particular domain 


I had a curious problem dropped in my lap today.  One of my users needs to 
send mail to a new customer.  When ever we send mail to this user, we get 
the following error from Exchange: 

The Following recipient(s) could not be reached: 
  [EMAIL PROTECTED] < mailto:[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]>
< mailto:[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> > 
< mailto:[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]>  <
mailto:[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> > > 
>  on 8/27/01 3:25 PM 
The recipient name is not recognized. 

What I have checked: 

1.  It is a valid username and domain name. 
2.  I can send to it from hotmail. 
3.  I have same problem from multiple Outlook Profiles. 
4.  I can ping the problem domain from the exchange server. 
5.  There is no custom recipient on the server that corresponds to either 
the username or domain name. 

Exchange 5.5 SP3 


Any suggestions on what path I should follow to start narrowing the problem 
down? 


  
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