That's a weird one, Our Groupshield doesn't let the mails through to the mailbox until they have been scanned. When you say the previous two engines, do you mean engines or Dat updates as you also say you are using 4.0.3 which is a very old engine!! What does the Version Tab on the Groupshield Exchange connector say?
Steve -----Original Message----- From: Rybski Dajo [mailto:[EMAIL PROTECTED]] Sent: 01 October 2001 11:34 To: MS-Exchange Admin Issues Subject: GroupShield When receiving a mail with an attachment, clients are unable to open the mail. After doubleclick in Outlook 2000, a custom NAI form opens, stating: "The e-mail is currently being scanned by Network Associates GroupShield for Microsoft Exchange. Please try later once the scanning has finished." Sometimes there's an "Unlock"-button on the form. When you try later you receive the same error. Even waiting a day doesn't help. The problem is unrelated to the Exchange SP, since I had it with SP3 too. It is also unrelated to the scan engine since I had it this problem with the two previous engines too. This is very annoying since every day our helpdesk receives phonecalls about it. Does anyone have a solution or seen this before? Exchange 5.5 SP4, GroupShield 4.0.3 -Dajo List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
