RE: Errors uninstalling Groupshield 4.5

[Martin Reilly]

Title: Message

Unfortunately, the MS install cleaner only deals with MSI packages, and while regedit will (with time, patience and a little bit of luck) get rid of all the registry entries, it won't fix the damage (if I was being kind, I might say "changes") to the Exchange databases that GroupShield makes.   Just for starters - the changes and updates to your organization forms library, the changes to the object types of scanned items, and the GroupShield admin mailbox will not get cleared out properly.   Even my "add a new server and move people to it" method doesn't do the whole job, you've still got NAI junk in your forms library.   The safest thing is not to install it in the first place, of course. And if you have to evaluate it, NEVER EVER do it on a production server. That's strictly something to do on an isolated test box. -----Original Message----- From: Neil Ferguson [mailto:[EMAIL PROTECTED]] Sent: 13 December 2001 09:43 To: MS-Exchange Admin Issues Subject: RE: Errors uninstalling Groupshield 4.5 Steve   I've had the same issues. You can download an installer cleaner from Microsoft - can't remember the link off hand though it was easy to find. If that fails (like it did with me) then its regedit time - remove every reference to Mcafee and reboot. Groupshield's uninstall is pretty much useless.    The permissions problem you've had I experienced as well. You need to use Q261092 as a reference and adapt it accordingly   Hope this helps   Neil List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm