The only monitoring I have is internally using the Exchange monitoring
facility.....could that be a problem ?

-----Original Message-----
From: Hotchkiss, Peter [mailto:[EMAIL PROTECTED]] 
Sent: Monday, February 04, 2002 7:31 AM
To: MS-Exchange Admin Issues
Subject: RE: Exch 5.5 - SP4 update error


Do you have any external monitoring programs running?  I seem to recall
issues caused by them during SP install.

Pete Hotchkiss

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]
Sent: Monday, February 04, 2002 12:01 AM
To: MS-Exchange Admin Issues
Subject: RE: Exch 5.5 - SP4 update error


I do have IIS installed, it is still installed, however I do not use it on
this Server. Why ?

I have several application in addition to Exchange, but not a lot of
applications, and NO BackupExec. Basically as there is 32Bit FAX Adaptec
Easy CD Creator MS Proxy client Powerchute Plus WinZip NT 4.0 Option Pack
Backoffice Outlook Word '97

That's it..............like I said not a lot of apps

Appreciate your still considering what's going on...........thanks


-----Original Message-----
From: Clark, Steve [mailto:[EMAIL PROTECTED]] 
Sent: Sunday, February 03, 2002 6:05 PM
To: MS-Exchange Admin Issues
Subject: RE: Exch 5.5 - SP4 update error


Did you have IIS or anything else installed on this box before and now have
it disabled?

Steve Clark
Clark Systems Support, LLC
AVIEN Charter Member
"Who's watching your network?"
www.clarksupport.com
        301-610-9584 voice
        240-465-0323 Efax
 
The data furnished in connection with this document is deemed by Clark
Systems Support, LLC., to contain proprietary and privileged information and
shall not be disclosed or used for the benefit of others without the prior
written permission of Clark Systems Support, LLC.


-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] 
Sent: Sunday, February 03, 2002 6:33 PM
To: MS-Exchange Admin Issues
Subject: RE: Exch 5.5 - SP4 update error
Importance: High

I tried "UpdateExpert" I still get the same error, the install stops in the
same place, I had no problems with SP 3, SP2......if the Information would
quit stopping on it's own for no APPARENT reason, I would have left it at SP
3, so much for SP fixes........

Any other suggestions are WELCOME..........


-----Original Message-----
From: Clark, Steve [mailto:[EMAIL PROTECTED]] 
Sent: Saturday, February 02, 2002 9:24 PM
To: MS-Exchange Admin Issues
Subject: RE: Exch 5.5 - SP4 update error


I had problems with the installation when other services/ programs were
running. For example, stopping BackupExec seems to stop a lot of
installation problems. However, another problem I ran into was since my
servers are mostly single server shops, I run the OWA on the server. In one
instance I had installed IIS and the OWA on the PDC, after installing a BDC
and then a MS, I was able to move the OWA to it's own box. Ever since that
occurred, whenever I try to manually patch the server, it wants IIS
re-enbled.

HTH - good luck.

BTW - I started using Update Expert and I don't have to deal with this type
of stuff anymore. 

Steve Clark
Clark Systems Support, LLC
AVIEN Charter Member
"Who's watching your network?"
www.clarksupport.com
        301-610-9584 voice
        240-465-0323 Efax
 
The data furnished in connection with this document is deemed by Clark
Systems Support, LLC., to contain proprietary and privileged information and
shall not be disclosed or used for the benefit of others without the prior
written permission of Clark Systems Support, LLC.

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] 
Sent: Saturday, February 02, 2002 6:53 PM
To: MS-Exchange Admin Issues
Subject: Exch 5.5 - SP4 update error

I have been trying to apply SP4 to my Exch 5.5 server, it consistently stops
about 3/4 of the way through exit code is x002002000
 
By making a log of what's happening with "ntfilemon" I can see that quite a
few files "can't be found" e.g.. Kernel32.dll, ole32.dll, comdlg.dll
etc.during the update, TechNet seems to indicate that using the log is the
best way to determine what's wrong.......
 
All the missing files in the log is all that is obvious to me.
 
I d/l ALL the sp4 zip files from the Microsoft site.
 
Anyone else had this problem ?
 
What is the resolution ?
 
Thanks
 
Robert E Young BS MCSE 
Consultant - Systems Engineering 
Dallas, Tx USA 
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