I ran into a similar situation a few weeks ago...my user complained that when she tried to do anything, the client would hang...all I did was add a new profile for her on the client and it worked fine afterwards.
Fred -----Original Message----- From: James Gosnold [mailto:[EMAIL PROTECTED]] Sent: Monday, February 11, 2002 7:02 AM To: MS-Exchange Admin Issues Subject: RE: Outlook/Exchange problem No. The main reason being is that I have a real belief that the issue is on the client side. When the user has experienced these problems I have also opened up their mailbox from a Terminal Server session at the same time and there is no problem at all. > Have you looked at your Exchange server with performance monitor? > > -----Original Message----- > From: James Gosnold [mailto:[EMAIL PROTECTED]] > Sent: Monday, February 11, 2002 3:27 PM > To: MS-Exchange Admin Issues > Subject: RE: Outlook/Exchange problem > > > Think what I might do first on one of the clients is un-install the AV > software first and see if that makes any difference (although I cannot > imagine that a CA product would cause a system to crash :-), then go > for the Exchange SP4. > > Thanks for the suggestions guys. > > James. > > > > It could be. My advise would be to get your Exch box up to SP4 > > first. See > if > > that helps, then check out the AV as well. > > > > -----Original Message----- > > From: James Gosnold [mailto:[EMAIL PROTECTED]] > > Sent: Monday, February 11, 2002 4:11 AM > > To: MS-Exchange Admin Issues > > Subject: RE: Outlook/Exchange problem > > > > > > Yes, you'll like this! Both the Exchange server and the clients run > > the > one, > > the only, premier anti-virus product in the universe, ladies and > > gentleman.............. > > > > Computer Associates EjaculateIT!! > > > > Sorry I meant InoculateIT. > > > > You think this could cause an issue? > > > > > Any antivirus? > > > > > > -----Original Message----- > > > From: James Gosnold [mailto:[EMAIL PROTECTED]] > > > Sent: Monday, February 11, 2002 06:01 > > > To: MS-Exchange Admin Issues > > > Subject: Outlook/Exchange problem > > > > > > > > > Dear all, > > > > > > Bit of a strange one which has caused me a problem of late. We use > > > Exchange Server 5.5 (sp3) as our mail server and all clients who > > > connect use Outlook 2000 on Windows 98. > > > > > > In the last fortnight approximately 8 clients have begun to > > > experience serious performance problems with their Outlook > > > software. Their mailbox fires up with no problems but then, > > > intermittently, Outlook will lock up, sometimes for up to 10 > > > minutes, when they open up a message, try to attach something to a > > > message, in fact just about anything can freeze it up. > > > > > > Go away make a cup of tea and when you come back it's fine, until > > > the next time. Now on a couple of these clients deleting the user > > > profile on the pc and re-creating has solved the issue leading me > > > to think there is some kind of corruption with the > > > Outlook/Exchange local settings. However I also now have 3 pc's > > > which it looks like I am going to have to re-install because I > > > have tried absolutely everything in my knowledge (which in > > > fairness is not much!) with no success. > > > > > > Nothing has changed on the network in recent weeks, there are no > > > name resolution issues, nothing recorded in the Exchange server > > > event log, and all other clients are ticking over quite nicely. > > > > > > Any ideas where I can even begin to start troubleshooting such a > > > problem? > > > > > > Thanks in advance for any ideas, James. > > > > > > List Charter and FAQ at: > > > http://www.sunbelt-software.com/exchange_list_charter.htm > > > > > > > > > > > > _________________________________________________________ > > > > > > Do You Yahoo!? > > > > > > Get your free @yahoo.com address at http://mail.yahoo.com > > > > List Charter and FAQ at: > > http://www.sunbelt-software.com/exchange_list_charter.htm > > List Charter and FAQ at: > http://www.sunbelt-software.com/exchange_list_charter.htm > > *** > The information in this e-mail is confidential and intended solely for > the individual or entity to whom it is addressed. If you have received > this e-mail in error please notify the sender by return e-mail, delete > this e-mail, and refrain from any disclosure or action based on the > information. > **** List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
