Title: Message
I've seen this too where there are two names similar like tcart and tcartwright.  I think it I ended up the X.400 entry was missing.  One way to check is to use Outlook 2000/2002 and see if it prompts you between the intended user and the similar user, OWA won't prompt you like this.
 

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Ken Leyba
Windows/Exchange System Administrator
California State University Dominguez Hills

-----Original Message-----
From: Brian Bauer [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, March 26, 2002 6:45 AM
To: MS-Exchange Admin Issues
Subject: RE: OWA

michael,
 
change the alias to something else and try.  Is this name similar to another?  Could the alias be duplicated somewhere else?
-----Original Message-----
From: MHR(Michael Ross) [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, March 26, 2002 9:43 AM
To: MS-Exchange Admin Issues
Subject: RE: OWA

hmmmm
good job!
putting in the email address on there worked.. but for some reason, putting the alias name in there didnt..
Ive even recreated the mailbox, and it didnt work!
Thanks.. ill let him know to try this.
-----Original Message-----
From: Brian Bauer [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, March 26, 2002 8:35 AM
To: MS-Exchange Admin Issues
Subject: RE: OWA

try the users email address on the first page and see if they can connect.  If so make sure the alias is not duped or is spelled right.
 
 
-----Original Message-----
From: MHR(Michael Ross) [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, March 26, 2002 9:22 AM
To: MS-Exchange Admin Issues
Subject: OWA

Im getting
OWA was unable to get to your inbox.
only ONE user is getting this error
Exchange 5.5 sp4...
ideas?
 
Michael Ross
Panduit Corp.
17301 Ridgeland Ave
Tinley Park, IL 60477
MCSE
MS Exchange Administrator
 
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