Thanks Carol, and all. I realised, thanks to your suggestions that there was no entry for the Exchange Server on our DNS and so I added it and all was fine. Can now connect to Exchange mailbox fine.
Many thanks Frank -----Original Message----- From: Ely, Don [mailto:[EMAIL PROTECTED]] Sent: 26 April 2002 13:54 To: MS-Exchange Admin Issues Subject: RE: MS Exchange Server Not Available during DUN First of all, that is only for Exchange 5.5. Second, obviously you don't have to reboot your computer after adding host file entries. NBBTSTAT is a wonderful too. Third of all, I've rarely if ever had RAS problems like either Frank or yourself, so maybe y'all should check out your network functionality (e.g. WINS) and wonder what's wrong with it. -------------------------------------------- Don Ely Network Engineer Tripath Imaging, Inc. (336) 290-8293 - Direct (336) 516-4519 - Mobile [EMAIL PROTECTED] - email http://www.tripathimaging.com -----Original Message----- From: Carol Fee [mailto:[EMAIL PROTECTED]] Sent: Friday, April 26, 2002 8:37 AM To: MS-Exchange Admin Issues Subject: RE: MS Exchange Server Not Available during DUN I believe Exchange only uses Netbios (WINS) name resolution. You can try adding an entry for the Exchange server in your lmhosts file, however I have never had any luck using that over a RAS/VPN connection. Remember the lmhosts file only loads at boot up, so reboot before you try again. Are you using Windows 2000 for your RAS server. If so, on the RAS server do you have "Enable IP Routing" selected on the IP tab of the Properties for the server in Win2K Routing and Remote Access. This is required in order for RAS/VPN clients to get WINS and DNS servers from the DHCP server on the network. Also, try this after making the DUN connection and authenticating to the domain. From a command prompt: \\net use \\%ExchangeServerNetbiosName%\ipc$ user:domain name\username Then try to open Outlook. Carol Fee MCSE Network Administrator Artisoft, Inc. 5 Cambridge Center Cambridge, MA 02142 617-354-0600 X118 mailto:[EMAIL PROTECTED] -----Original Message----- From: Frank Labule [mailto:[EMAIL PROTECTED]] Sent: Friday, April 26, 2002 7:48 AM To: MS-Exchange Admin Issues Subject: RE: MS Exchange Server Not Available during DUN No, I can't Carol. That is pointing toward DNS isn't it? -----Original Message----- From: Carol Fee [mailto:[EMAIL PROTECTED]] Sent: 26 April 2002 12:18 To: MS-Exchange Admin Issues Subject: RE: MS Exchange Server Not Available during DUN Can you ping the Exchange server by Netbios name? Carol Fee MCSE Network Administrator Artisoft, Inc. 5 Cambridge Center Cambridge, MA 02142 617-354-0600 X118 mailto:[EMAIL PROTECTED] -----Original Message----- From: Frank Labule [mailto:[EMAIL PROTECTED]] Sent: Friday, April 26, 2002 6:52 AM To: MS-Exchange Admin Issues Subject: RE: MS Exchange Server Not Available during DUN Yes to all the questions. I connect and authenticate to the network domain before launching Outlook, can ping the very Exchange Server I cannot connect to, Offline folder is set, I cannot think of any reason. May I add that thelaptop is running Win2K Advanced server even though I don't see why this should matter. Frank -----Original Message----- From: Walt Brannon [mailto:[EMAIL PROTECTED]] Sent: 26 April 2002 11:44 To: MS-Exchange Admin Issues Subject: RE: MS Exchange Server Not Available during DUN The question is lacking in details. How are you authenticating? Is your dial-up authentication also authenticating you into the domain? If not have you set your Outlook profile to prompt you for authentication when you connect to Exchange? Assuming you are actually connected and TCP/IP is good (can you ping the Exchange server?) then this is your next place to look. Walt > -----Original Message----- > From: Frank Labule [mailto:[EMAIL PROTECTED]] > Sent: Friday, April 26, 2002 5:28 AM > To: MS-Exchange Admin Issues > Subject: RE: MS Exchange Server Not Available during DUN > > > They seem right. The IP address assigned to the NIC is > different from that > assigned to DUN. What exactly are you suggesting if I missed it? > > Frank > > -----Original Message----- > From: Papageorgakis Nikos [mailto:[EMAIL PROTECTED]] > Sent: 26 April 2002 11:24 > To: MS-Exchange Admin Issues > Subject: Re: MS Exchange Server Not Available during DUN > > > TCP / IP properties > > > List Charter and FAQ at: > http://www.sunbelt-software.com/exchange_list_charter.htm > > > ______________________________________________________________ > __________ > This e-mail has been scanned for all viruses by Star Internet: > http://www.star.net.uk The service is powered by MessageLabs. > > ______________________________________________________________ > __________ > > ______________________________________________________________ > _________ > This message is intended only for the use of the individual > or entity to which it is addressed and may contain > information that is private, confidential and may also be > legally privileged . If you are not the intended recipient or > employee or agent responsible for delivering the message to > the intended recipient, you are hereby notified that any > dissemination, distribution or copying of this communication > and its attachments is strictly prohibited. If you have > received this communication in error, please notify us by > telephoning on > +44 (0)207 459-3600. > > When addressed to our clients any opinions or advice > contained in this email are for their use only and are > subject to the terms and conditions expressed in the > governing Durlacher client engagement letter. Durlacher is a > member of the London Stock Exchange and is regulated by the FSA. > > This e-mail has been scanned for all viruses by Star > Internet. The service is powered by MessageLabs. > ______________________________________________________________________ > > List Charter and FAQ at: > http://www.sunbelt-software.com/exchange_list_charter.htm > > List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm ________________________________________________________________________ This e-mail has been scanned for all viruses by Star Internet: http://www.star.net.uk The service is powered by MessageLabs. ________________________________________________________________________ _______________________________________________________________________ This message is intended only for the use of the individual or entity to which it is addressed and may contain information that is private, confidential and may also be legally privileged . If you are not the intended recipient or employee or agent responsible for delivering the message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication and its attachments is strictly prohibited. If you have received this communication in error, please notify us by telephoning on +44 (0)207 459-3600. When addressed to our clients any opinions or advice contained in this email are for their use only and are subject to the terms and conditions expressed in the governing Durlacher client engagement letter. Durlacher is a member of the London Stock Exchange and is regulated by the FSA. This e-mail has been scanned for all viruses by Star Internet. The service is powered by MessageLabs. ______________________________________________________________________ List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm ________________________________________________________________________ This e-mail has been scanned for all viruses by Star Internet: http://www.star.net.uk The service is powered by MessageLabs. ________________________________________________________________________ _______________________________________________________________________ This message is intended only for the use of the individual or entity to which it is addressed and may contain information that is private, confidential and may also be legally privileged . If you are not the intended recipient or employee or agent responsible for delivering the message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication and its attachments is strictly prohibited. If you have received this communication in error, please notify us by telephoning on +44 (0)207 459-3600. When addressed to our clients any opinions or advice contained in this email are for their use only and are subject to the terms and conditions expressed in the governing Durlacher client engagement letter. Durlacher is a member of the London Stock Exchange and is regulated by the FSA. This e-mail has been scanned for all viruses by Star Internet. The service is powered by MessageLabs. ______________________________________________________________________ List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm ________________________________________________________________________ This e-mail has been scanned for all viruses by Star Internet: http://www.star.net.uk The service is powered by MessageLabs. ________________________________________________________________________ _______________________________________________________________________ This message is intended only for the use of the individual or entity to which it is addressed and may contain information that is private, confidential and may also be legally privileged . If you are not the intended recipient or employee or agent responsible for delivering the message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication and its attachments is strictly prohibited. If you have received this communication in error, please notify us by telephoning on +44 (0)207 459-3600. When addressed to our clients any opinions or advice contained in this email are for their use only and are subject to the terms and conditions expressed in the governing Durlacher client engagement letter. Durlacher is a member of the London Stock Exchange and is regulated by the FSA. This e-mail has been scanned for all viruses by Star Internet. The service is powered by MessageLabs. ______________________________________________________________________ List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm