Can you telnet from their PC to the Exchange box and send mail from Telnet?
Steve Clark
Clark Systems Support, LLC
AVIEN Charter Member
"Who's watching your network?"
www.clarksupport.com
301-610-9584 voice
240-465-0323 Efax
The data furnished in connection with this document is deemed by Clark
Systems Support, LLC., to contain proprietary and privileged information and
shall not be disclosed or used for the benefit of others without the prior
written permission of Clark Systems Support, LLC.
-----Original Message-----
From: Whitlock, Teresa [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, May 14, 2002 4:54 PM
To: MS-Exchange Admin Issues
Subject: RE: Mail stuck in Outbox
The users both have Windows 98, no errors on the Exchange system. And I can
send email as them just fine from any system but theirs.
-----Original Message-----
From: Clark, Steve [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, May 14, 2002 1:35 PM
To: MS-Exchange Admin Issues
Subject: RE: Mail stuck in Outbox
Start looking at patching some of the things listed to latest rev Are there
any errors in event viewer to indicate problems with ID's etc... Can you
telnet to the Exchange server and send mail as them?
Steve Clark
Clark Systems Support, LLC
AVIEN Charter Member
"Who's watching your network?"
www.clarksupport.com
301-610-9584 voice
240-465-0323 Efax
The data furnished in connection with this document is deemed by Clark
Systems Support, LLC., to contain proprietary and privileged information and
shall not be disclosed or used for the benefit of others without the prior
written permission of Clark Systems Support, LLC.
-----Original Message-----
From: Whitlock, Teresa [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, May 14, 2002 4:24 PM
To: MS-Exchange Admin Issues
Subject: Mail stuck in Outbox
We are running Exchange 5.5 SP 3, users have Outlook 2000 from Small
Business Edition no patches. Both users are remote accessing email via VPN.
Both users have a .pst. One user has a second email account (POP3) he also
accesses.
The other day we had a problem and the Internet Mail Connector shut down for
a bit. After I remedied the problem and brought the system back up we have
two remote users with the exact same problem. They can read and download
email just fine, but if they try to send anything it just sits in the
outbox. I have tried everything I can think of, if you log on as them from
another system email works just fine. We have checked that they are still
using the correct settings for sending email (it's not trying to send out
somewhere else). If we recreate the profile under a different name on the
same system, still have the problem. If we reinstall Outlook, same problem.
Anyone have any ideas?
Thanks in advance,
Teresa
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List Charter and FAQ at:
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List Charter and FAQ at:
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