I'm not sure. William or Kevin could probably answer that better than I could.
Although my guess would be, that the first logon is looking for the mailbox and the email address that is unique to it. In other words, that's how it actually locates the mailbox. The second logon is asking for the credentials to verify access for security. -----Original Message----- From: Ren Johnson [mailto:[EMAIL PROTECTED]] Sent: Thursday, July 11, 2002 4:04 PM To: MS-Exchange Admin Issues Subject: RE: Users Can't logon to OWA That actually worked!!! One question. I don't understand why the reply to or primary email address would have a problem locating the correct account if the other account does not have that address at all. How does this work? -----Original Message----- From: Garland Mac Neill [mailto:[EMAIL PROTECTED]] Sent: Thursday, July 11, 2002 2:55 PM To: MS-Exchange Admin Issues Subject: RE: Users Can't logon to OWA Try adding an alias for the dup names. Then set the new alias as the default reply to address. That should be enough to identify the differences in the mailboxes and save you the work of adding new accounts. Email address - [EMAIL PROTECTED] leave original email New alias of - [EMAIL PROTECTED] and set as the reply to address. Windows acct - john -----Original Message----- From: Ren Johnson [mailto:[EMAIL PROTECTED]] Sent: Thursday, July 11, 2002 3:41 PM To: MS-Exchange Admin Issues Subject: RE: Users Can't logon to OWA I did some further checking and every person that has the same first name, only the last entry into AD works. Here is an example: Username Exchange Alias Windows Account Email John Doe john john [EMAIL PROTECTED] John Deer jdeer jdeer [EMAIL PROTECTED] Now only jdeer can access OWA and get in. everyone with the first name as their email alias can't get in. This problem is exactly the same for everyone in my company with the same first name. I do not have the option of giving the users with their alias same as their first name a new account. If anyone can help me get this fixed... you are "Exchange GOD"!!! -----Original Message----- From: Ren Johnson Sent: Thursday, July 11, 2002 11:36 AM To: MS-Exchange Admin Issues Subject: RE: Users Can't logon to OWA I have 2 situations, possibly more, where only people with the same first name are having difficulty. -----Original Message----- From: Garland Mac Neill [mailto:[EMAIL PROTECTED]] Sent: Thursday, July 11, 2002 11:32 AM To: MS-Exchange Admin Issues Subject: RE: Users Can't logon to OWA Are they logging in with domainname\username? -----Original Message----- From: Ren Johnson [mailto:[EMAIL PROTECTED]] Sent: Thursday, July 11, 2002 12:28 PM To: MS-Exchange Admin Issues Subject: Users Can't logon to OWA Anyone have an idea about why users with the same first name can't logon to OWA after upgrading to Exchange 2000? I have a user "John Doe" and another user "John Deer" and John Deer can access OWA, but John Doe, who has been in the system longer can't logon. I checked the alias' and the directories with no luck. I need help on this one. Can't figure it out. List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm