Ok, lets just say that without helpdesk experience and the ability to handle difficult users and seemingly dumb questions non of us would have a job. As I tell my users, you call we'll help you. We will never laugh at or make fun of you on the phone. But when we hang up, all bets are off.
-----Original Message----- From: Andy David [mailto:[EMAIL PROTECTED]] Sent: Tuesday, July 16, 2002 4:48 PM To: MS-Exchange Admin Issues Subject: RE: IT staff behavior Do you work in a vacuum? Without those users you cant stand, you'd be at home helping Mommy set the table everynight while your Dad grumbles about how much food you eat. Perhaps you are in the wrong business. -----Original Message----- From: Matthew Carpenter [mailto:[EMAIL PROTECTED]] Sent: Tuesday, July 16, 2002 5:59 PM To: MS-Exchange Admin Issues Subject: Re: IT staff behavior Help desk s*cks. I prefer the infrastructure/implementation/development side. Too big a dose of users will make you sick ----- Original Message ----- From: "Dan Schwartz" <[EMAIL PROTECTED]> To: "MS-Exchange Admin Issues" <[EMAIL PROTECTED]> Sent: Tuesday, July 16, 2002 4:53 PM Subject: RE: IT staff behavior Read <http://www.techtales.com> for the answer... >-----Original Message----- >From: Garland Mac Neill [mailto:[EMAIL PROTECTED]] >Subject: RE: IT staff behavior > > >You would think. But then again some people think that just because they >have job that they can't be replaced. Which really kinds of pisses me off >because I have friends who are qualified (probably over qualified) that >would be happy to work again. Even if it was a help desk position. > >Which brings up the point of, if they don't want to help people with their >issues, why did they get into this business in the first place? > > List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm ---------------------------------------------------------------------------- -- The information contained in this email message is privileged and confidential information intended only for the use of the individual or entity to whom it is addressed. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution or copy of this message is strictly prohibited. If you have received this email in error, please immediately notify Veronis Suhler Stevenson by telephone (212)935-4990, fax (212)381-8168, or email ([EMAIL PROTECTED]) and delete the message. Thank you. ============================================================================ == List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
