Michael My wife grew up in Wahoo country and her family has been there for generations. I have been there many times including this past August. Very nice place full of history. Your right not very big but that's not negative at all. Cheers
dave -----Original Message----- From: Michael B. Smith [mailto:[EMAIL PROTECTED] Sent: Sunday, December 23, 2007 8:29 AM To: MS-Exchange Admin Issues Subject: RE: Exchange escalation engineer (OT) Escalation generally starts off as "tier 2" support. When tier 1 "gives up", it goes to escalation. Escalation folks generally have a very small case load (i.e., 3 or 4 cases open at a time) and are expected to focus on resolving those cases in such a way that provides best customer satisfaction (i.e., not necessarily "it doesn't work that way", but "well, it's doesn't do that but let's try this instead..."). If you do well in escalation, you'd eventually focus on a particular piece of exchange to become a subject matter expert (SME) for that piece (e.g., setup, installation, transport, etc.). I was born and brought up about an hour from downtown Charlotte and my parents are still in that area. It's very pretty country and the people are nice. Charlotte, like any urban area, has grown dramatically in the last 20 years and it has its share of problems. But I still like it. (I live in Charlottesville Virginia which is quite similar but much smaller.) Shook can tell you more about Charlotte from the perspective of someone who lives there. KevinM hangs around here and he was recently a member of the Exchange Team, although he was on the main campus in Redmond, not at one of the support centers. Regards, Michael B. Smith MCSE/Exchange MVP http://TheEssentialExchange.com -----Original Message----- From: Tom Kern [mailto:[EMAIL PROTECTED] Sent: Saturday, December 22, 2007 2:04 PM To: MS-Exchange Admin Issues Subject: Exchange escalation engineer (OT) I just got offered a position of support escalation engineer at msft in charlotte, NC. does anyone know what that job is like? I live and work in New York so it would be a relo for me and my family. I'm trying to get some additional insight into the position before i take the plunge (as well as what its like to live in CLT). Apologies for the OT. thanks ~ Sunbelt Messaging Ninja with Cloudmark Spam Engine Gets Image Spam ~ ~ <http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm> ~ ~ Sunbelt Messaging Ninja with Cloudmark Spam Engine Gets Image Spam ~ ~ <http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm> ~ This message contains confidential information and is intended only for the intended recipient(s). If you are not the named recipient you should not read, distribute or copy this e-mail. Please notify the sender immediately via e-mail if you have received this e-mail by mistake; then, delete this e-mail from your system. ~ Sunbelt Messaging Ninja with Cloudmark Spam Engine Gets Image Spam ~ ~ <http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm> ~
