When "Exchange MVPs" == "Andy and Martin" Regards,
Michael B. Smith MCSE/Exchange MVP http://TheEssentialExchange.com -----Original Message----- From: Schwartz, Jim [mailto:[EMAIL PROTECTED] Sent: Monday, December 24, 2007 11:05 AM To: MS-Exchange Admin Issues Subject: RE: Exchange escalation engineer (OT) Exchange MVP's go both ways? -----Original Message----- From: Michael B. Smith [mailto:[EMAIL PROTECTED] Sent: Monday, December 24, 2007 11:02 AM To: MS-Exchange Admin Issues Subject: RE: Exchange escalation engineer (OT) You need to ask question like work-life balance from a MSFT employee. I will say that I get the impression that it depends on your role and what team you are on and how long ago the most recent service pack was released. :-P Two years ago, 80% of the Exchange Rangers (now Exchange Architects) were MSFT employees. I don't know how/if that has changed with Exchange 2007. There are a lot of ex-MVPs who now work at MSFT. And a fair number of current MVPs who used to work at MSFT. It goes both ways. MSFT Consulting Services (MCS) employees spend 80% of their time on the road. For some of them, that just means they drive down the street. For most, it means airports and hotels. PSS generally stays at home; except for premier engineering that may be deployed in 'fly and fix' situations. I'm not clear on the escalation backend on how you get from 'a' to 'b'. Regards, Michael B. Smith MCSE/Exchange MVP http://TheEssentialExchange.com -----Original Message----- From: Tom Kern [mailto:[EMAIL PROTECTED] Sent: Sunday, December 23, 2007 7:40 PM To: MS-Exchange Admin Issues Subject: Re: Exchange escalation engineer (OT) What are the benefits of working for msft? I currently work for a large bank and going to msft would be a pay cut in some ways (base salary). People always say that msft looks good on your resume but how does that translate into a benefit if you already work for a bank which has deep pockets (and pays OT and lets you work from hom whenever you want) also, what are the non-mercenary benefits? will i get a deeper knowledge of exchange/AD/windows etc that i could not get anywhere else? If i put the effort in, will i be able to improve my exchange skills there more than anywhere else or on my own? what is the work/life balance? i have 2 kids and would like to see them (alot) Thanks again (as always) On Dec 23, 2007 10:49 AM, Eldridge, Dave <[EMAIL PROTECTED]> wrote: > Michael > My wife grew up in Wahoo country and her family has been there for > generations. I have been there many times including this past August. > Very nice place full of history. Your right not very big but that's > not negative at all. > Cheers > > dave > > -----Original Message----- > From: Michael B. Smith [mailto:[EMAIL PROTECTED] > Sent: Sunday, December 23, 2007 8:29 AM > To: MS-Exchange Admin Issues > Subject: RE: Exchange escalation engineer (OT) > > Escalation generally starts off as "tier 2" support. When tier 1 > "gives up", it goes to escalation. Escalation folks generally have a > very small case load (i.e., 3 or 4 cases open at a time) and are > expected to focus on resolving those cases in such a way that provides > best customer satisfaction (i.e., not necessarily "it doesn't work > that way", but "well, it's doesn't do that but let's try this instead..."). > > If you do well in escalation, you'd eventually focus on a particular > piece of exchange to become a subject matter expert (SME) for that > piece (e.g., setup, installation, transport, etc.). > > I was born and brought up about an hour from downtown Charlotte and my > parents are still in that area. It's very pretty country and the > people are nice. Charlotte, like any urban area, has grown > dramatically in the last 20 years and it has its share of problems. But I still like it. > > (I live in Charlottesville Virginia which is quite similar but much > smaller.) > > Shook can tell you more about Charlotte from the perspective of > someone who lives there. KevinM hangs around here and he was recently > a member of the Exchange Team, although he was on the main campus in > Redmond, not at one of the support centers. > > Regards, > > Michael B. Smith > MCSE/Exchange MVP > http://TheEssentialExchange.com > > > -----Original Message----- > From: Tom Kern [mailto:[EMAIL PROTECTED] > Sent: Saturday, December 22, 2007 2:04 PM > To: MS-Exchange Admin Issues > Subject: Exchange escalation engineer (OT) > > I just got offered a position of support escalation engineer at msft > in charlotte, NC. > > does anyone know what that job is like? > > I live and work in New York so it would be a relo for me and my family. > > I'm trying to get some additional insight into the position before i > take the plunge (as well as what its like to live in CLT). > > > Apologies for the OT. > > thanks > > ~ Sunbelt Messaging Ninja with Cloudmark Spam Engine Gets Image Spam ~ > ~ <http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm> ~ > > > ~ Sunbelt Messaging Ninja with Cloudmark Spam Engine Gets Image Spam ~ > ~ <http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm> ~ > > > This message contains confidential information and is intended only > for the intended recipient(s). If you are not the named recipient you should not read, distribute or copy this e-mail. Please notify the sender immediately via e-mail if you have received this e-mail by mistake; then, delete this e-mail from your system. > > > ~ Sunbelt Messaging Ninja with Cloudmark Spam Engine Gets Image Spam ~ > ~ <http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm> ~ > ~ Sunbelt Messaging Ninja with Cloudmark Spam Engine Gets Image Spam ~ ~ <http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm> ~ ~ Sunbelt Messaging Ninja with Cloudmark Spam Engine Gets Image Spam ~ ~ <http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm> ~ ~ Sunbelt Messaging Ninja with Cloudmark Spam Engine Gets Image Spam ~ ~ <http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm> ~ ~ Sunbelt Messaging Ninja with Cloudmark Spam Engine Gets Image Spam ~ ~ <http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm> ~
