That sounds like just the issue we're having. Not sure why the device wouldn't charge for our Director at home, but it did charge just fine here on my coworker's desk. I spoke with my manager this morning, discussing all these replies from you guys, and our official word to the Director is that we are researching alternatives, and will let him know the most cost effective alternative.
Any specific models of Blackberry devices that you guys would recommend? -----Original Message----- From: Jason Tierney [mailto:[EMAIL PROTECTED] Sent: Thursday, December 27, 2007 8:03 AM To: MS-Exchange Admin Issues Subject: RE: Blackberry question I've never known anyone who had a Q that liked it. Even VZW tech support will chuckle a bit when I say I am calling in for a Q. In all seriousness, both Motorola and VZW have acknowledged a battery issue with the unit and not the batteries. Replacing the batteries will get you a short term solution, but this same behavior will reoccur. Jason Tierney, MCSE Vice President, Consulting Services Corporate Network Services "To Count on IT, Count on Us" direct: 240-425-4441 -----Original Message----- From: Joe Heaton [mailto:[EMAIL PROTECTED] Sent: Thursday, December 27, 2007 10:56 AM To: MS-Exchange Admin Issues Subject: RE: Blackberry question I appreciate the suggestion, but the Treo 700wx is twice the cost of the Q. Also, not to belittle your statements, but I'd like to hear from others on the list concerning the Q specifically. Is it that bad of a device? -----Original Message----- From: Jason Tierney [mailto:[EMAIL PROTECTED] Sent: Wednesday, December 26, 2007 5:36 PM To: MS-Exchange Admin Issues Subject: RE: Blackberry question Well, first of all the guy is a tool. Second of all, the problem is not WM vs. BB, it's the Q. The Q sucks. Everyone knows the Q sucks. Get him on a Treo 700wx and your problem will go away. Jason Tierney, MCSE Vice President, Consulting Services Corporate Network Services "To Count on IT, Count on Us" 20010 Fisher Ave, Suite E Poolesville, MD 20837 direct: 240-425-4441 | main: 301.948.8077 | fax: 301.349.2518 http://www.cornetser.com Best Place to Work, Alliance for Workplace Excellence - 2006 ...ask me how to better manage your IT costs with ________________________________ From: Don Andrews [EMAIL PROTECTED] Sent: Wednesday, December 26, 2007 5:38 PM To: MS-Exchange Admin Issues Subject: RE: Blackberry question If you have an info security group, ask them if what you are doing today is what they would consider secure. Might get you some justification - also, will there be any future interest in accessing your intranet web applications from those mobile devices? You get that automatically and securely from the BES. ________________________________ From: Joe Heaton [mailto:[EMAIL PROTECTED] Sent: Wednesday, December 26, 2007 2:32 PM To: MS-Exchange Admin Issues Subject: RE: Blackberry question Ya, I know, we've had discussions about it before. But since you've now admitted it again, here's the thing: Is it worth the expenditure, both in time, and money (server, if needed, software CALs, and, not least, new phones) to please one or two people by implementing a BB solution? Or should I just come out and tell the Executive Director that he is a tool, and simply can't figure out how to charge his phone? (It's charging just nicely now, on my coworker's desk...) From: Don Ely [mailto:[EMAIL PROTECTED] Sent: Wednesday, December 26, 2007 2:29 PM To: MS-Exchange Admin Issues Subject: Re: Blackberry question I run both... EAS and BES.... On Dec 26, 2007 2:25 PM, Joe Heaton <[EMAIL PROTECTED]<mailto:[EMAIL PROTECTED]>> wrote: Dang, you guys are taking my argument points away... From: Don Ely [mailto:[EMAIL PROTECTED]<mailto:[EMAIL PROTECTED]>] Sent: Wednesday, December 26, 2007 2:20 PM To: MS-Exchange Admin Issues Subject: Re: Blackberry question Yes and more manageable to boot... On Dec 26, 2007 2:18 PM, Joe Heaton <[EMAIL PROTECTED]<mailto:[EMAIL PROTECTED]>> wrote: Well, we only have about 15 WM users, and only 2 users that are asking about BB atm. My understanding is that the two services are similar. Is BB really that much more bulletproof/stable, etc? From: Martin Blackstone [mailto:[EMAIL PROTECTED]<mailto:[EMAIL PROTECTED]>] Sent: Wednesday, December 26, 2007 2:18 PM To: MS-Exchange Admin Issues Subject: RE: Blackberry question I have no idea how many WM users you have now, but once you open the BB floodgate, you might get overrun. From: Joe Heaton [mailto:[EMAIL PROTECTED]<mailto:[EMAIL PROTECTED]>] Sent: Wednesday, December 26, 2007 2:11 PM To: MS-Exchange Admin Issues Subject: RE: Blackberry question But then if you go to the actual Express page, you see this part: What's Included? * One free BlackBerry Enterprise Server Express - Small Business Edition v4.1 for Microsoft(r) Exchange, IBM(r) Lotus(r) Domino(r) or Novell(r) GroupWise(r) * One user included, expandable to 15 users (at additional cost) <<<<<<<<<<< From: Don Ely [mailto:[EMAIL PROTECTED]<mailto:[EMAIL PROTECTED]>] Sent: Wednesday, December 26, 2007 2:05 PM To: MS-Exchange Admin Issues Subject: Re: Blackberry question Express only covers a single user... On Dec 26, 2007 1:59 PM, Joe Heaton <[EMAIL PROTECTED]<mailto:[EMAIL PROTECTED]>> wrote: We currently use Windows Mobile devices, connecting directly to our Exchange server. Unfortunately, the Moto Q phones we purchased for our new Executive Director, and Assistant Director, have had charging issues, as in they wouldn't take a charge when plugged in. It is possible, also, that the Director has no clue how to charge his phone, but I hope that scenario is unlikely. Anyway, I guess at his previous employment, they used Blackberry devices, and he's starting to question why we don't use Blackberry here. I explained to him that in an enterprise situation, we would need to have a separate server for Blackberry, and we would also need to purchase the server software. Also, no one in IT has had experience managing this type of solution, so there would be a learning curve for us. He also asked the same type of questions of another IT guy, so I think he's going to be going to our manager and pushing to implement a Blackberry solution. Which finally brings me to my question here. I've looked at the Blackberry website, and I see two versions of the BES software. The Express, and the regular. What's the difference between the two? If I only have a handful of users, would it be better to get the Express version, which has no cost? Thanks, Joe Heaton AISA Employment Training Panel 1100 J Street, 4th Floor Sacramento, CA 95814 [EMAIL PROTECTED]<mailto:[EMAIL PROTECTED]> No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.516 / Virus Database: 269.17.9/1197 - Release Date: 12/25/2007 8:04 PM ~ Sunbelt Messaging Ninja with Cloudmark Spam Engine Gets Image Spam ~ ~ <http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm> ~ No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.5.516 / Virus Database: 269.17.9/1197 - Release Date: 12/25/2007 8:04 PM No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.516 / Virus Database: 269.17.9/1197 - Release Date: 12/25/2007 8:04 PM ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja ~ ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja ~ No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.5.516 / Virus Database: 269.17.9/1197 - Release Date: 12/25/2007 8:04 PM No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.516 / Virus Database: 269.17.11/1200 - Release Date: 12/27/2007 1:34 PM ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja ~
