I concur MBS, the only thing that we change is adding that new email address
as the primary, but retaining the old one also, and changing the display
name.  That accomplishes what the user wants and that is their new name
showing up in Outlook.

On Thu, Feb 21, 2008 at 3:06 PM, Michael B. Smith <
[EMAIL PROTECTED]> wrote:

> IMHO, there are no good technological answers to this issue.
>
> As far as I am concerned, a "key" is created when a user enters the
> company.
> They retain that key throughout their tenure with the company. Period. It
> doesn't change when they get married/divorced/witness-protection-program
> any
> more than their SSN or D/L number does. That key is their mailbox GUID and
> the corresponding legacyExchangeDN.
>
> You can change the displayName all you want.
>
> Regards,
>
> Michael B. Smith
> MCSE/Exchange MVP
> http://TheEssentialExchange.com
>
>
> -----Original Message-----
> From: Tom Kern [mailto:[EMAIL PROTECTED]
> Sent: Thursday, February 21, 2008 3:09 PM
> To: MS-Exchange Admin Issues
> Subject: Name change
>
> What do you guys do for name changes in AD in terms of exchange?
>
> When a user wants their last name changed, I still find that the old
> name gets reffrenced by outlook via the legacyexchangedn causing the
> user much anger.
> I don't want to touch the cn on the leagcyexchangedn for fear of stuff
> 'sploding.
>
> Is there any good process for this?
>
> Thanks
>
>
> --
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-- 
Sherry Abercrombie

"Any sufficiently advanced technology is indistinguishable from magic."
Arthur C. Clarke

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