I think what people are probably talking about is the bit that appears in the < > after the name.
Mary Smith <MJONES> I operate a simple policy - name change = new account. I don't rename accounts. I don't reuse accounts. The old SMTP address lives on the new account. This page on my web site explains what needs to be done. http://www.amset.info/exchange/usernamechange.asp Basically if you change the alias (the bit in < >) then you will break internal functionality of old email that the user has sent, nicknames files etc. It is not something I tend to recommend. Simon. -- Simon Butler MVP: Exchange, MCSE Amset IT Solutions Ltd. e: [EMAIL PROTECTED] w: www.amset.co.uk w: www.amset.info Need cheap certificates for Exchange, compatible with Windows Mobile 5.0? Go to http://www.certificatesforexchange.com/ for certificates for just $20 a year. -----Original Message----- From: David Mazzaccaro [mailto:[EMAIL PROTECTED] Sent: 21 February 2008 21:50 To: MS-Exchange Admin Issues Subject: RE: Name change Oops, forgot those.... I also change the alias, and then add the new SMTP email address. I never hear any complaints. Where do your users see that "the old name gets reffrenced by outlook via the legacyexchangedn"? And how does this cause the user much anger? -----Original Message----- From: Maglinger, Paul [mailto:[EMAIL PROTECTED] Sent: Thursday, February 21, 2008 4:43 PM To: MS-Exchange Admin Issues Subject: RE: Name change Essentially what I do too, but I also change the alias. In the case of women who marry, I create a new SMTP address and make it the primary keeping their old one for about 2 weeks or so to catch any mail that they may not have notified. -----Original Message----- From: David Mazzaccaro [mailto:[EMAIL PROTECTED] Sent: Thursday, February 21, 2008 3:34 PM To: MS-Exchange Admin Issues Subject: RE: Name change This is what I do.... In ADUC (on the Exchange server) Right-click on user: Select "rename" - change to new last name Right-click on user>Properties: General tab: Change last name and display name Right-click on user>Properties: Email Addresses tab: x.400 address space, I change the SURNAME to the new last name. Right-click on user>Properties: Account tab: Change the user logon name (if applicable) -----Original Message----- From: Michael B. Smith [mailto:[EMAIL PROTECTED] Sent: Thursday, February 21, 2008 4:07 PM To: MS-Exchange Admin Issues Subject: RE: Name change IMHO, there are no good technological answers to this issue. As far as I am concerned, a "key" is created when a user enters the company. They retain that key throughout their tenure with the company. Period. It doesn't change when they get married/divorced/witness-protection-program any more than their SSN or D/L number does. That key is their mailbox GUID and the corresponding legacyExchangeDN. You can change the displayName all you want. Regards, Michael B. Smith MCSE/Exchange MVP http://TheEssentialExchange.com -----Original Message----- From: Tom Kern [mailto:[EMAIL PROTECTED] Sent: Thursday, February 21, 2008 3:09 PM To: MS-Exchange Admin Issues Subject: Name change What do you guys do for name changes in AD in terms of exchange? When a user wants their last name changed, I still find that the old name gets reffrenced by outlook via the legacyexchangedn causing the user much anger. I don't want to touch the cn on the leagcyexchangedn for fear of stuff 'sploding. Is there any good process for this? Thanks -- Sent from Gmail for mobile | mobile.google.com ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja ~ ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja ~ ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja ~ ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja ~ ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja ~ ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja ~