I assume the individual in question (not your internal user) is from some other company or external mail system - yes?
Sounds like the issue may be at that individual's end, not yours. What does that individual see in the message in their send items (or equivalent in whatever mail client/server they might be using)? -----Original Message----- From: Murray Freeman [mailto:[EMAIL PROTECTED] Sent: Wednesday, April 30, 2008 11:47 AM To: MS-Exchange Admin Issues Subject: HELP ON OUTLOOK ISSUE I thought I sent this request for help last week, but perhaps it slipped my mind and I forgot to click "Send". So, since I didn't receive a single response, perhaps just one more time. I have researched this and found nothing helpful using google, so I hope someone here can lead me in the right direction. I'm tempted to just run a "Detect and Repair" or a complete uninstall & reinstall, but hopefully these may be a better solution. So here goes: We are using Exchange Server 2003 along with Outlook 2003 and OWA. I have one user who is having a problem with just one individual that she corresponds with on a regular basis. It seems that when she gets a REPLY (not an original email) from that one individual, it's always blank. Same thing if we open the reply in Outlook Web Access. Yet, if the individual responds to other members of our staff, the reply comes thru just fine. My user is using HTML. We also tried using cc, and when I was cc'd , the reply to me was also blank. Any ideas would be greatly appreciated Murray ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja ~ ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja ~