If you forward the blank email from your problem user to you, can you
read it?  I had that same problem with a couple of people and after
taking a closer look it really wasn't blank but a very faint yellow that
you could hardly see.  Look in Outlook, tools\options\mail format.  Then
check the stationary and fonts to see if the reply font color is set to
yellow.

Larry Didtel

-----Original Message-----
From: Murray Freeman [mailto:[EMAIL PROTECTED] 
Sent: Apr 30, 2008 11:47 AM
To: MS-Exchange Admin Issues
Subject: HELP ON OUTLOOK ISSUE

I thought I sent this request for help last week, but perhaps it slipped
my mind and I forgot to click "Send". So, since I didn't receive a
single response, perhaps just one more time. I have researched this and
found nothing helpful using google, so I hope someone here can lead me
in the right direction. I'm tempted to just run a "Detect and Repair" or
a complete uninstall & reinstall, but hopefully these may be a better
solution. So here goes:

We are using Exchange Server 2003 along with Outlook 2003 and OWA. I
have one user who is having a problem with just one individual that she
corresponds with on a regular basis. It seems that when she gets a REPLY
(not an original email) from that one individual, it's always blank.
Same thing if we open the reply in Outlook Web Access. Yet, if the
individual responds to other members of our staff, the reply comes thru
just fine. My user is using HTML. We also tried using cc, and when I was
cc'd , the reply to me was also blank. Any ideas would be greatly
appreciated


Murray




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