Oh, scratch that (insufficient coffee) - it would be the original in the
attachment, not the reply itself.

-----Original Message-----
From: Don Andrews [mailto:[EMAIL PROTECTED] 
Sent: Wednesday, April 30, 2008 12:23 PM
To: MS-Exchange Admin Issues
Subject: RE: HELP ON OUTLOOK ISSUE

Is it possible that the external individual is sending the reply as an
attachment rather than inline?  And maybe the attachment is getting
dropped?

-----Original Message-----
From: Don Andrews [mailto:[EMAIL PROTECTED] 
Sent: Wednesday, April 30, 2008 12:20 PM
To: MS-Exchange Admin Issues
Subject: RE: HELP ON OUTLOOK ISSUE

I assume the individual in question (not your internal user) is from
some other company or external mail system - yes?

Sounds like the issue may be at that individual's end, not yours.  What
does that individual see in the message in their send items (or
equivalent in whatever mail client/server they might be using)?

-----Original Message-----
From: Murray Freeman [mailto:[EMAIL PROTECTED] 
Sent: Wednesday, April 30, 2008 11:47 AM
To: MS-Exchange Admin Issues
Subject: HELP ON OUTLOOK ISSUE

I thought I sent this request for help last week, but perhaps it slipped
my mind and I forgot to click "Send". So, since I didn't receive a
single response, perhaps just one more time. I have researched this and
found nothing helpful using google, so I hope someone here can lead me
in the right direction. I'm tempted to just run a "Detect and Repair" or
a complete uninstall & reinstall, but hopefully these may be a better
solution. So here goes:

We are using Exchange Server 2003 along with Outlook 2003 and OWA. I
have one user who is having a problem with just one individual that she
corresponds with on a regular basis. It seems that when she gets a REPLY
(not an original email) from that one individual, it's always blank.
Same thing if we open the reply in Outlook Web Access. Yet, if the
individual responds to other members of our staff, the reply comes thru
just fine. My user is using HTML. We also tried using cc, and when I was
cc'd , the reply to me was also blank. Any ideas would be greatly
appreciated


Murray




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