When I right-click the server in ESM and look at the Security tab, it
says it's inheriting permissions from above. From what, though? Where
above the server level would I change the security?

 

The solution has to access the mailbox without the user's permission.
We're a school district, and virtually everything in a mailbox is public
record, anyhow. But there are occasions where I'm asked by my bosses to
look in someone's mailbox. Currently, I do that via OWA and login as
them. But I don't always know what their password is, so I need an
alternate method.

 

 

John

 

 

 

From: Peter Johnson [mailto:[EMAIL PROTECTED] 
Sent: Thursday, May 08, 2008 1:19 PM
To: MS-Exchange Admin Issues
Subject: RE: Can't Open Other Users' Mailboxes

 

By default Enterprise Admins and IIRC Domain admins are explicitly
denied access to users mailboxes. Check the following link for some info
on how to do give an account full access to mailboxes. 

 

http://www.petri.co.il/grant_full_mailbox_rights_on_exchange_2000_2003.h
tm

 

Also check out this link: http://support.microsoft.com/?id=259221 which
explains how to add the security tab to all objects in System Manager.

 

However if you need to open only one folder in a users mailbox then get
that user to manually give you permission on the specific folder which
should work. 

 

This is a MAPI permissions thing versus an AD permissions thing. 

 

Also check out the Microsoft article on MAPI and AD permissions. 

 

http://technet.microsoft.com/en-us/library/bb124223.aspx

 

If you are trying to open the entire mailbox without the user being
aware then there are potential privacy and legal compliance issues to be
aware of. 

 

What I've done is I've created a separate User account that I can on an
ad hoc basis give access to other mailboxes for the time I need and then
remove it when I'm done.  This account is not a member of any of the
domain admin or enterprise admin groups. 

 

Best of luck with this. 

 

Regards

Peter Johnson

 

 

 

From: Sherry Abercrombie [mailto:[EMAIL PROTECTED] 
Sent: 08 May 2008 18:37
To: MS-Exchange Admin Issues
Subject: Re: Can't Open Other Users' Mailboxes

 

Yes, explicit deny overrides implicit allow.  

On Thu, May 8, 2008 at 11:17 AM, John Hornbuckle
<[EMAIL PROTECTED]> wrote:

I'm using Outlook 2007, connected to our Exchange 2003 server. I'm
trying to access another user's mailbox from my Outlook profile, which
I've never done before. I'm selecting "File" -> "Open" -> "Other User's
Folder", picking the user from the GAL, selecting their Inbox, and
clicking "OK." I get:

"Cannot display the folder. The Inbox folder cannot be found."

>From what I've found on Google, this sounds like a permissions issue.
I'm not sure what permissions to change to fix it, though. From ESM I've
looked at the server's permissions, which grand Full Control to
Enterprise Admins (which my account is a member of). I checked the
mailbox store's security, and Enterprise Admins appear to have full
control there, too. But when I check the individual mailboxes,
Enterprise Admins have everything set to "Allow", but has "Deny" checked
for "Full Mailbox Access."

Is this the problem?

And if so, how do I fix it? I can't seem to change the permissions on
the individual mailboxes, which makes me think those are being inherited
from higher up. But where? When I look at the mailbox store, I see that
security is configured to deny Send As and Receive As to Enterprise
Admins. But that shouldn't keep me from being able to look at the
mailboxes, should it?

I'm sure this is just an issue of me misunderstanding Exchange's
security.



John Hornbuckle
MIS Department
Taylor County School District
318 North Clark Street
Perry, FL 32347

www.taylor.k12.fl.us




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-- 
Sherry Abercrombie

"Any sufficiently advanced technology is indistinguishable from magic." 
Arthur C. Clarke 

 

 

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