Silvio are you using 2007? There are some advanced attachment settings for OWA that can effectively make some attachments un-openable based on the computer type chosen (public or private computer).
In our org if you don't specify you are on a private computer, attachments will open but cant be downloaded, I believe the default is that on public computers attachments don't show at all. -troy -----Original Message----- From: Silvio L. Nisgoski [mailto:[EMAIL PROTECTED] Sent: Wednesday, June 11, 2008 3:47 AM To: MS-Exchange Admin Issues Subject: Problem viewing attachment in OWA Hello, In one customer, the emails received from one of their customers, with attachments, show the little attachment clip when viewing the messages in OWA, but donĀ“t show the attachment itself. This happens when their customers send the email/attachment through their system ( which I suppose to be some SAP software, by the looks of the mail headers, below ) . If the person creates the pdf invoice, and them email it "normally", the attachment appears just fine when viewing email in OWA. Now, if one downloads this message in Outlook express, the attachment can be accessed. If this person them forwards the message back to the account in the server, and look at it through OWA, the attachment can be accessed normally. And then the headers format seems more "normal", that is, the Content-Type, Content-Transfer, etc, they look like this ( took from other message with attachments): Is there a way to make exchange understand their wrong-formatted message, so that the attachment can be accessed normally? Or, if there is no other way, to script something that when some message comes from that specific person, it is auto-forwarded to the same intended recipient if that will "fix" its headers ? I tried to include the mail headers, but the Lyris manager think it is an attachment and block the message. ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja ~ ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja ~