Hi,

the line that makes me believe it to be a SAP problem is :

"X-Mailer: SAP Web Application Server 6.20"

But we don´t have control over the SAP people.  And as outlook express can
see the attachment, they say it´s our problem. ( Even if is just their
messages that doesn´t work ).

Thanks for the input.


----- Original Message -----
From: "Bingham, Kevin" <[EMAIL PROTECTED]>
To: "MS-Exchange Admin Issues" <exchangelist@lyris.sunbelt-software.com>
Sent: Wednesday, June 11, 2008 10:49 AM
Subject: RE: Problem viewing attachment in OWA


I don't know if this will be your issue or not, but...

Depending on the version of SAP, we found that some things just did not come
out well being transmitted out by SMTP; that was why there was an
SAP-Exchange connector.  The connector was written by SAP and had versions
for Exchange 5.5 and 2000 only.  Newer versions of SAP haven't had the issue
and the SMTP connector works OK for all data types we've tried.



-----Original Message-----
From: Silvio L. Nisgoski [mailto:[EMAIL PROTECTED]
Sent: Wednesday, June 11, 2008 3:47 AM
To: MS-Exchange Admin Issues
Subject: Problem viewing attachment in OWA


Hello,

In one customer, the emails received from one of their customers, with
attachments, show the little attachment clip when viewing the messages in
OWA, but don´t show the attachment itself. This happens when their customers
send the email/attachment through their system ( which I suppose to be some
SAP software, by the looks of the mail headers, below ) . If the person
creates the pdf invoice, and them email it "normally", the attachment
appears just fine when viewing email in OWA.

Now, if one downloads this message in Outlook express, the attachment can be
accessed. If this person them forwards the message back to the account in
the server, and look at it through OWA, the attachment can be accessed
normally. And then the headers format seems more "normal", that is, the
Content-Type, Content-Transfer, etc, they look like this ( took from other
message with attachments):
Is there a way to make exchange understand their wrong-formatted message, so
that the attachment can be accessed normally? Or, if there is no other way,
to script something that when some message comes from that specific person,
it is auto-forwarded to the same intended recipient if that will "fix"  its
headers ?


I tried to include the mail headers, but the Lyris manager think it is an
attachment and block the message.


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