Hi Troy,

No, it is Exchange 2003.

The problem isn´t with the attachments being opened or not. They are PDF
files. In the affected messages, the little clip indicating an attachment
appears, but there is no attachment to be seen in the message. If the
message is sent through normal ways , the clip appears and the attachment
name appears also in the outlook window. If someone downloads the messages
using outlook express, the attachment appear. If they then forward it back
to the exchange server, the attachment appears also.

Looking at the message source code, I can see that before the forwarding,
the MIME headers are different, without blank lines, and missing some normal
fields. After the forwarding, they look normal to me, headers with
content-type and etc in their right places.

if nothing can be done, would it be possible to create a rule to
auto-forward the message to the same user that received it? And how could
this be made not to create a mail loop ?


Thanks.

Silvio.

----- Original Message -----
From: "Troy Meyer" <[EMAIL PROTECTED]>
To: "MS-Exchange Admin Issues" <exchangelist@lyris.sunbelt-software.com>
Sent: Wednesday, June 11, 2008 12:23 PM
Subject: RE: Problem viewing attachment in OWA


Silvio are you using 2007?

There are some advanced attachment settings for OWA that can effectively
make some attachments un-openable based on the computer type chosen (public
or private computer).

In our org if you don't specify you are on a private computer, attachments
will open but cant be downloaded, I believe the default is that on public
computers attachments don't show at all.

-troy

-----Original Message-----
From: Silvio L. Nisgoski [mailto:[EMAIL PROTECTED]
Sent: Wednesday, June 11, 2008 3:47 AM
To: MS-Exchange Admin Issues
Subject: Problem viewing attachment in OWA


Hello,

In one customer, the emails received from one of their customers, with
attachments, show the little attachment clip when viewing the messages in
OWA, but don´t show the attachment itself. This happens when their customers
send the email/attachment through their system ( which I suppose to be some
SAP software, by the looks of the mail headers, below ) . If the person
creates the pdf invoice, and them email it "normally", the attachment
appears just fine when viewing email in OWA.

Now, if one downloads this message in Outlook express, the attachment can be
accessed. If this person them forwards the message back to the account in
the server, and look at it through OWA, the attachment can be accessed
normally. And then the headers format seems more "normal", that is, the
Content-Type, Content-Transfer, etc, they look like this ( took from other
message with attachments):
Is there a way to make exchange understand their wrong-formatted message, so
that the attachment can be accessed normally? Or, if there is no other way,
to script something that when some message comes from that specific person,
it is auto-forwarded to the same intended recipient if that will "fix"  its
headers ?


I tried to include the mail headers, but the Lyris manager think it is an
attachment and block the message.


~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~
~             http://www.sunbeltsoftware.com/Ninja                ~

~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~
~             http://www.sunbeltsoftware.com/Ninja                ~


~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~
~             http://www.sunbeltsoftware.com/Ninja                ~

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