How would I setup such a rule using Exchange 2003? I don't see the option to 
notify a group in the folder assistant.

James

  ----- Original Message ----- 
  From: Nikki Peterson - OETX 
  To: MS-Exchange Admin Issues 
  Sent: Wednesday, June 11, 2008 10:21 AM
  Subject: RE: Group Mailboxes


  I would use an email-enabled public folder with an administrative rule that 
alerts the group to incoming.

   

  Nikki

   

  From: Campbell, Rob [mailto:[EMAIL PROTECTED] 
  Sent: Wednesday, June 11, 2008 6:51 AM
  To: MS-Exchange Admin Issues
  Subject: RE: Group Mailboxes

   

  That's pretty much the way we handle that kind of situation.

   

  You can either add the mailbox to their profile so it stays open all the 
time, or they can use Open Other User's Folder to do it on an ad-hoc basis.

  We have seen issues if you start getting too many people having the same 
mailbox open concurrently.

   

  Depending on circumstances, you can also set a server-side rule that will 
send a notification email to the group that's monitor that mailbox when new 
mail arrives.

   


------------------------------------------------------------------------------

  From: James Kerr [mailto:[EMAIL PROTECTED] 
  Sent: Wednesday, June 11, 2008 8:45 AM
  To: MS-Exchange Admin Issues
  Subject: Group Mailboxes

   

  We need to have an email address that patients can send an email to, that 
will be checked by certain staff on a rotating schedule. I was wondering what 
the best way to do this was. I was thinking about creating a user account with 
a mailbox and giving certain users permission to access it and have it opened 
with their Outlook all the time and they can monitor the mailbox when it their 
turn to do so. I would like to hear how some of you would do this. One things 
as well, I believe the staff are all members of the same AD security group, if 
that helps me in any way.

   

  James

   

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