Right click on the public folder
Select Properties
Select the ADMINISTRATION tab
Click FOLDER ASSISTANT...
ADD RULE...
Then just Forward them to the group (in whatever format works best)
Nikki
From: James Kerr [mailto:[EMAIL PROTECTED]
Sent: Wednesday, June 11, 2008 10:35 AM
To: MS-Exchange Admin Issues
Subject: Re: Group Mailboxes
How would I setup such a rule using Exchange 2003? I don't see the
option to notify a group in the folder assistant.
James
----- Original Message -----
From: Nikki Peterson - OETX
<mailto:[EMAIL PROTECTED]>
To: MS-Exchange Admin Issues
<mailto:exchangelist@lyris.sunbelt-software.com>
Sent: Wednesday, June 11, 2008 10:21 AM
Subject: RE: Group Mailboxes
I would use an email-enabled public folder with an
administrative rule that alerts the group to incoming.
Nikki
From: Campbell, Rob [mailto:[EMAIL PROTECTED]
Sent: Wednesday, June 11, 2008 6:51 AM
To: MS-Exchange Admin Issues
Subject: RE: Group Mailboxes
That's pretty much the way we handle that kind of situation.
You can either add the mailbox to their profile so it stays open
all the time, or they can use Open Other User's Folder to do it on an
ad-hoc basis.
We have seen issues if you start getting too many people having
the same mailbox open concurrently.
Depending on circumstances, you can also set a server-side rule
that will send a notification email to the group that's monitor that
mailbox when new mail arrives.
________________________________
From: James Kerr [mailto:[EMAIL PROTECTED]
Sent: Wednesday, June 11, 2008 8:45 AM
To: MS-Exchange Admin Issues
Subject: Group Mailboxes
We need to have an email address that patients can send an email
to, that will be checked by certain staff on a rotating schedule. I was
wondering what the best way to do this was. I was thinking about
creating a user account with a mailbox and giving certain users
permission to access it and have it opened with their Outlook all the
time and they can monitor the mailbox when it their turn to do so. I
would like to hear how some of you would do this. One things as well, I
believe the staff are all members of the same AD security group, if that
helps me in any way.
James
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