It read fine to me!!

The Kool-Aid is good, get on board, it costs less, well in this case it does.



~Kevinm WLKMMAS
powered by 3Sharp<http://www.3sharp.com/>, Always 
WLKMMAS<http://www.wlkmmas.org/> What is your Zombie Plan?

From: Martin Blackstone [mailto:[EMAIL PROTECTED]
Sent: Thursday, June 26, 2008 8:05 PM
To: MS-Exchange Admin Issues
Subject: RE: Update: Exchange on VM

Sorry for the terrible grammar. Tired....

From: Martin Blackstone [mailto:[EMAIL PROTECTED]
Sent: Thursday, June 26, 2008 7:52 PM
To: MS-Exchange Admin Issues
Subject: RE: Update: Exchange on VM

It's going to be interesting to see how this plays out over time.
Microsoft is going to take a lot of heat of the say "We support our virtual 
servers, but not yours". That's the kind of stuff that causes bad press and 
possibly other issues.
Hyper-V looks cool, but VMware is cool and I'm not ready to drink that Kool-Aid 
just yet.

From: Michael B. Smith [mailto:[EMAIL PROTECTED]
Sent: Thursday, June 26, 2008 1:55 PM
To: MS-Exchange Admin Issues
Subject: RE: Update: Exchange on VM

This discussion occurred recently on a private message board for MVPs and 
Exchange product group personnel. We were told by an Exchange escalation 
engineer that "best effort" is the policy and will continue to be the policy. 
In an earlier discussion last month, the Exchange escalation manager asked the 
MVPs if we could identify a specific incident where support had been refused 
(given the published caveats), and if it happened, he wanted to know about it.

Now, in regards to your TAM and your account rep: their response doesn't fit 
the official party line.

I don't think I can say more without breaking NDA.

Regards,

Michael B. Smith
MCITP:EM/MCSE/Exchange MVP
http://TheEssentialExchange.com

From: Kevin Lundy [mailto:[EMAIL PROTECTED]
Sent: Thursday, June 26, 2008 4:39 PM
To: MS-Exchange Admin Issues
Subject: Re: Update: Exchange on VM

My account rep and TAM both stated that they will not even provide best effort. 
 She sent me a link that trumped the best effort article.

She basically said that 
http://technet.microsoft.com/en-us/library/bb232170.aspx (which simply says 
unsupported) trumped http://support.microsoft.com/?kbid=897615 (which states 
best effort)
>From her email "In regards to your question below, the Exchange 2007 specific 
>article would take precedence over the general support policy"



On Thu, Jun 26, 2008 at 4:27 PM, Michael B. Smith <[EMAIL 
PROTECTED]<mailto:[EMAIL PROTECTED]>> wrote:
The position hasn't changed.

Folks with premier support will receive "best effort" until and if a problem is 
determined to be related to the virtualization platform.

Microsoft does not and never has supported other vendor's software.

Regards,

Michael B. Smith
MCITP:EM/MCSE/Exchange MVP
http://TheEssentialExchange.com<http://theessentialexchange.com/>

-----Original Message-----
From: Jason Gurtz [mailto:[EMAIL PROTECTED]<mailto:[EMAIL PROTECTED]>]
Sent: Thursday, June 26, 2008 4:19 PM
To: MS-Exchange Admin Issues
Subject: RE: Update: Exchange on VM
> http://blogs.technet.com/scottschnoll/archive/2008/06/15/exchange-
> server-2007-and-hyper-v.aspx

...and not a word was whispered about ESX.  The silence is deafening.

~JasonG

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