Thanks! I am going to take Simon's advise and just move mailboxes into new mailstores. I am also going to utilize Exchange Ent and maximize the SG's

As for performance, i have run the troubleshooting tool...

Here is what i found (Note that this was run on the weekend and not during the weekday):

Performance issue found on logical disk containing database files
Database disk: The maximum value for '\LogicalDisk(J:)\Avg. Disk sec/Read' should be less than 0.05 (50 ms). The measured value is 0.054 (54 ms).

Maximum 'MSExchangeDSAccess Domain Controllers(Domaincontroller.domain.com)\LDAP Read Time' is beyond the warning threshold of 100 ms. The measured value is 258 ms. The rate of reads to this domain controller is 1 calls per second, indicating the active directory server is used infrequently. Rates below 0.5 are considered low.

Maximum 'MSExchangeDSAccess Domain Controllers(Domaincontroller.domain.com)\LDAP Search Time' is beyond the warning threshold of 100 ms. The measured value is 219 ms. The rate of searches to this domain controller is 1 calls per second, indicating the active directory server is used infrequently. Rates below 0.5 are considered low.

Active RPC User Activity
Since the RPC operations per second per user is greater than 0.15, the users are considered as 'moderately active'. The measured RPC operations per second/per user rate is 0.217.

The tool also gave me a recommendation to:

If the users accessing the Exchange server are highly active, and you are unable to reduce the load on your server, and your server is exhibiting bottlenecks, you should consider moving some users to another server.

Looks like I have some more digging...

I never had to deal with RPC latiency issues, can anyone point me to a direction to start looking? Obviously i need to take care of the disk bottleneck, but could the disk bottleneck be an indication that the SAN isnt configured properly for Exchange?

I dont deal much with SANs, only direct attached storage for exchange...

Thanks

Travis

"Troy Meyer" <[EMAIL PROTECTED]> wrote in message news:[EMAIL PROTECTED] I agree with Simon (as will most of the other Exch admins here) that if you can just move the mailboxes to a different mailstore, its not worth doing the offline defrag. You get essentially the same result when you are able to delete the original mailstore.

Your speed symptoms sound strange, is it with everyone, or just select users? I would look at mailboxes to make sure you don't have users with tons of data and a million things in the inbox. If you can help it, keep mailbox sizes under 2gb and less than 5000 items in a single folder (IE move extra items to a subfolder). If you allow excess (as we do) just let users know its their call and they need to know performance will suffer. Also, how are your users connecting? Is everyone local MAPI? If you have humongous mailboxes, cached mode should help improve performance a bit.

Hope that helps

Troy



-----Original Message-----
From: Simon Butler [mailto:[EMAIL PROTECTED]
Sent: Saturday, November 01, 2008 9:28 AM
To: MS-Exchange Admin Issues
Subject: RE: Exchange performance

Have you run the Exchange Troubleshooting tool on the server?

How do you know you will gain 50% of the space on an offline defrag?
You are prepared for the downtime? 100gb stores, that is between 4 days and 24 hours total downtime (the rough rule of thumb is 1 - 4gb per hour for an offline defrag).

As you are running Enterprise edition and have not maximised out the number of storage groups, I wouldn't even be considering an offline defrag. Create some new databases and move the mailboxes, then drop the original store.

I will leave it to others to post on the SAN performance issues.

However, I will say that I have seen performance gains by REMOVING RAM. I get funny looks when I do that, but I have removed 2gb from 4gb machines and seen performance gains in the past.

Simon.

--
Simon Butler
MVP: Exchange, MCSE
Amset IT Solutions Ltd.

e: [EMAIL PROTECTED]
w: www.amset.co.uk
w: www.amset.info

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-----Original Message-----
From: Travis Krampy [mailto:[EMAIL PROTECTED]
Sent: 01 November 2008 16:13
To: MS-Exchange Admin Issues
Subject: Exchange performance

Hi All,

I have been assigned to look at some performance issues on an exchange
server.

Exchange 2003 Ent, SP2, Windows 2003 SP2
4Gb RAM, 1 dual core processor, 2-36Gb hard drives (OS) RAID1, 2-72Gb Hard
drives (Pagefies, SMTP) RAID1

Databases and Tranaction logs on SAN
8 different Databases, 2 Storage Groups (4 databases in each storage group)
8-RAID5 LUNS (200Gb each) all on the same set of spindels, one for each DB,
and 2 RAID1 LUNS for the transaction logs (200Gb each, all on the same
spindels)

The exchange server is connected to the san using Fiber Channel

The performance issues that are being experienced are mostly Outlook issues
   Changing from Inbox to Calendar is about a 10 second pause
   sometimes clicking on a message will take about 5 seconds to display
properly in the reading pane
   moving from folders takes a few seconds for outlook to respond

I am in the process of scheduleing some defrags on the databases.  Each
database is either at or nearing the 100Gb mark.  I have calculated that I
can get the databases down to about 50% or less.

I am not confident that doing these defrags will imporve performance.

Given all of this information, what else can I do or look at to improve
performance?

Could my SAN be a part of the performance problem that the users are
experiencing?

How could I find out if my SAN is part of the problem?

Thanks

Travis


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