I'm up for a good disagreement any time. But arrogance? Not so much.
From: Jonathan Link [mailto:jonathan.l...@gmail.com] Sent: Thursday, March 05, 2009 3:39 PM To: MS-Exchange Admin Issues Subject: Re: Can some one remove me from this list? Ok, then you're not using email correctly. Even though email is nearly instantaneous, urgent communication should take place over the phone. I harp on employees all the time that email is not a substitution for more direct client contact. You should realize that your email might not ever make it to the intended recipient for whatever reason. At least with a telephone call follow-up you know much more, such as if the person is actually available to receive it and if you spoke to them if they received it and maybe even had a chance to read it and had been forumulating a response, but hey they're glad you called so you could discuss it more in depth. I do not OOO, my organization is flat enough that people know when I'm out on vacation or sick, or whatever. The clients I work with call me when something is urgent, and I do the same when I find out something that they need to know. I like to think of an OOO as a notification to the original emailer that "I'm doing other business, which is more important than your business right now." Normally, clients don't know if you haven't seen their email right away, an OOO tells them that you won't see the email right away and that there is another client more important. While a client may academically understand that we service other clients, not one of them wants to think of themselves as the small client or the invaluable client, or at least less valuable than any other client. An OOO can and does reinforce the fact that the client is not the center of the universe. Right or wrong, there is something to be said for having a client-centric approach to business. On Thu, Mar 5, 2009 at 3:23 PM, John Hornbuckle <john.hornbuc...@taylor.k12.fl.us<mailto:john.hornbuc...@taylor.k12.fl.us>> wrote: Sigh. We don't live in a bubble here. I regularly communicate with the Florida Department of Education, other school districts, and vendors. If I e-mail any of them when they're out, I like to get an OOO so that I know when I can expect a reply, or whom to contact if my issue is urgent. I'm assuming-crazy as this may sound-that they might appreciate the same treatment. From: Jonathan Link [mailto:jonathan.l...@gmail.com<mailto:jonathan.l...@gmail.com>] Sent: Thursday, March 05, 2009 3:20 PM To: MS-Exchange Admin Issues Subject: Re: Can some one remove me from this list? I have worked for a school district, and I still don't know why external users would need to know I'm out. -Jonathan On Thu, Mar 5, 2009 at 3:14 PM, John Hornbuckle <john.hornbuc...@taylor.k12.fl.us<mailto:john.hornbuc...@taylor.k12.fl.us>> wrote: If you're unsure, then you've probably never worked for a school district. -----Original Message----- From: Don Andrews [mailto:don.andr...@safeway.com<mailto:don.andr...@safeway.com>] Sent: Thursday, March 05, 2009 3:14 PM To: MS-Exchange Admin Issues Subject: RE: Can some one remove me from this list? And from looking at your email domain name, you are probably not in a sales or external customer service position so I'm unsure of the reason EXTERNAL users need to know when your out. -----Original Message----- From: Kurt Buff [mailto:kurt.b...@gmail.com<mailto:kurt.b...@gmail.com>] Sent: Thursday, March 05, 2009 10:06 AM To: MS-Exchange Admin Issues Subject: Re: Can some one remove me from this list? Heh. Not unless you're a one-man shop. If there is anyone else in your office, a co-worker should have delegate rights, and monitor your mail. It's not good customer service to be told that their email is going to be ignored until you get back from vacation. On Thu, Mar 5, 2009 at 08:32, John Hornbuckle <john.hornbuc...@taylor.k12.fl.us<mailto:john.hornbuc...@taylor.k12.fl.us>> wrote: > But I don't want to do that; external users need to know when I'm out of the > office. > > > > > -----Original Message----- > From: Tim Vander Kooi > [mailto:tvanderk...@expl.com<mailto:tvanderk...@expl.com>] > Sent: Thursday, March 05, 2009 10:30 AM > To: MS-Exchange Admin Issues > Subject: RE: Can some one remove me from this list? > > Exchange 2007 with Outlook 2007 makes it very easy. There are separate Out Of > Office settings for internal vs. external. Just don't turn on OOO for > external users. > TVK > > -----Original Message----- > From: John Hornbuckle > [mailto:john.hornbuc...@taylor.k12.fl.us<mailto:john.hornbuc...@taylor.k12.fl.us>] > Sent: Thursday, March 05, 2009 5:54 AM > To: MS-Exchange Admin Issues > Subject: RE: Can some one remove me from this list? > > Guilty! > > But in all fairness, doesn't Exchange 2007 make it a bit tougher to prevent > this than 2003 did? I seem to recall that 2003 had a registry hack for > minimizing this, but 2007 doesn't have this. > > Plus, this distribution list could be configured such that those notices > don't get sent to the list. > > > > John Hornbuckle > MIS Department > Taylor County School District > www.taylor.k12.fl.us<http://www.taylor.k12.fl.us/> > > > > > -----Original Message----- > From: Ben Scott [mailto:mailvor...@gmail.com<mailto:mailvor...@gmail.com>] > Sent: Wednesday, March 04, 2009 9:35 PM > To: MS-Exchange Admin Issues > Subject: Re: Can some one remove me from this list? > > On Wed, Mar 4, 2009 at 10:24 AM, Sobey, Richard A > <r.so...@imperial.ac.uk<mailto:r.so...@imperial.ac.uk>> wrote: >> And looking at the title of this list, you'd probably need a modicum >> of knowledge about email + mailing lists before subscribing :) > > You'd think so, but then you'd look at the flurry of out-of-office notices > one gets when posting around the holidays. > > -- Ben > > ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ > ~ http://www.sunbeltsoftware.com/Ninja ~ > > ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ > ~ http://www.sunbeltsoftware.com/Ninja ~ > > > ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ > ~ http://www.sunbeltsoftware.com/Ninja ~ > > > ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ > ~ http://www.sunbeltsoftware.com/Ninja ~ > > ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja ~ ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja ~ ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja ~ ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja ~
