We use Blackberry/BES
________________________________ From: wjh [mailto:nt...@hedgedigger.com] Sent: Tuesday, July 28, 2009 1:27 PM To: MS-Exchange Admin Issues Subject: Re: ActiveSync/OMA fubar hmmm, so know comment from anyone on the activesync/oma issue? bill wjh wrote: Hi all, I have an Exchange 2003 standalone box with some issues. All the iphone users are complaining about not syncing. I'm getting a lot of event ID 3007 activesync events in the application event viewer. The event states: "Exchange mailbox Server response timeout: Server: [server.company.com] User: [u...@company.com]. Exchange ActiveSync Server failed to communicate with the Exchange mailbox server in a timely manner. Verify that the Exchange mailbox Server is working correctly and is not overloaded." I tried testing OMA in IE and that also times out. I get a more verbose event error (ID 1503 source MSExchangeOMA, but it I don't know if there is any useful information there or not: An unknown error occurred while processing the current request: Message: The operation has timed-out. Source: Microsoft.Exchange.OMA.ExchangeDataProvider Stack trace: at Microsoft.Exchange.OMA.ExchangeDataProvider.OmaWebRequest.GetResponse() at Microsoft.Exchange.OMA.ExchangeDataProvider.ExchangeServices.GetSpecialF olders() at Microsoft.Exchange.OMA.ExchangeDataProvider.ExchangeServices..ctor(UserI nfo user) Message: Exception has been thrown by the target of an invocation. Source: mscorlib Stack trace: at System.Reflection.RuntimeConstructorInfo.InternalInvoke(BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture, Boolean isBinderDefault) at System.Reflection.RuntimeConstructorInfo.Invoke(BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture) at System.RuntimeType.CreateInstanceImpl(BindingFlags bindingAttr, Binder binder, Object[] args, CultureInfo culture, Object[] activationAttributes) at System.Activator.CreateInstance(Type type, BindingFlags bindingAttr, Binder binder, Object[] args, CultureInfo culture, Object[] activationAttributes) at Microsoft.Exchange.OMA.UserInterface.Global.Session_Start(Object sender, EventArgs e) Message: Exception of type Microsoft.Exchange.OMA.DataProviderInterface.ProviderException was thrown. EventMessage: UserMessage: A System error has occurred while processing your request. Please try again. If the problem persists, contact your administrator. Source: Microsoft.Exchange.OMA.UserInterface Stack trace: at Microsoft.Exchange.OMA.UserInterface.Global.Session_Start(Object sender, EventArgs e) at System.Web.SessionState.SessionStateModule.RaiseOnStart(EventArgs e) at System.Web.SessionState.SessionStateModule.CompleteAcquireState() at System.Web.SessionState.SessionStateModule.BeginAcquireState(Object source, EventArgs e, AsyncCallback cb, Object extraData) at System.Web.AsyncEventExecutionStep.System.Web.HttpApplication+IExecution Step.Execute() at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) Week before last, I restarted IIS and activesync worked for a day. I then went on vacation and no one else has looked at it. Now restarting IIS doesn't even cause a temporary fix. I don't know if this has any bearing on this issue, but the exchange server is also throwing out several event ID 3667 events a day. Here is an example of this: Failed to create a new named property for database "First Storage Group\Mailbox Store (SERVER)" because the number of named properties reached the quota limit (8192). User attempting to create the named property: "SvcBB" Named property GUID: 00020386-0000-0000-c000-000000000046 Named property name/id: "X-vrpod" The named property attempting to create seems to usually be the BB service account or "SYSTEM". I've tried to research this a bit, but can't find anywhere that states what kind of problems this event actually causes. Thanks for reading this long post and thanks for any help you can provide. Bill