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________________________________ From: Senter, John [mailto:john.sen...@etrade.com] Sent: Wednesday, September 30, 2009 8:38 AM To: MS-Exchange Admin Issues Subject: RE: uuh... iPhone + EAS + wipe + remove partnership = ? Well the only thing with ActiveSync is you cannot restrict what devices connect. So say you supply a employee with a iphone or windows mobile device. You enable ActiveySync for them, then they can go out and connect as many devices they want and you have no control. We have had users break or lose the device and they get it replace and reconnect without telling us. So when I run the device report I see they have multiple devices. This is why I like the Blackberry or Good approach to device. You must have the company add you and then only 1 device per person. ActiveSync is free so it is limited to what it can and can't do. If MS really wants this to be a way to take Blackberry or Good out, they need to put a lot more control on the interface. The other thing that really sucks is ActiveSync is enabled, by default, for every Exchange user. There is no way to change the default setting so we run script every few days to change anyone that has the default setting of "not set" to disable. If a user wants to use ActiveSync they have to get approval then we enable the account. From: Ellis, John P. [mailto:johnel...@wirral.gov.uk] Sent: Wednesday, September 30, 2009 11:29 AM To: MS-Exchange Admin Issues Subject: RE: uuh... iPhone + EAS + wipe + remove partnership = ? The other alternative is to not allow non company supplied hardware to connect to the corporate network. ________________________________ From: Senter, John [mailto:john.sen...@etrade.com] Sent: 30 September 2009 16:26 To: MS-Exchange Admin Issues Subject: RE: uuh... iPhone + EAS + wipe + remove partnership = ? If a user leaves the company I would hope you disable the account if not delete it. If the account is disabled it will not sync. If I remember correctly on the restore, it does not restore the data just the setup information so if a device is wiped and a user does a restore, if the account is disabled/deleted, it will error on the connection and there will be nothing on the device. From: Kat Collins [mailto:messagel...@gmail.com] Sent: Wednesday, September 30, 2009 11:19 AM To: MS-Exchange Admin Issues Subject: Re: uuh... iPhone + EAS + wipe + remove partnership = ? However, the other reason for a wipe is when a user leaves a company, has a personal iPhone that has been connected to corporate resources, and you now want to wipe and clear the device. I don't want that user to EVER be able to reconnect and resync that device, thus the change of the password on AD and some other steps that can be taken to block reconnection to Exchange... On Wed, Sep 30, 2009 at 8:12 AM, Thomas Gonzalez <tgonza...@girlscouts-swtx.org> wrote: So John, if I interpret your comment, the THIEF would have to be on the mac/pc that has the backup for the iPhone device to be succesful? I ask since I'm not a fan of Apple and I have very little time to test this out, since I'm a one person IT shop. From: Senter, John [mailto:john.sen...@etrade.com] Sent: Wednesday, September 30, 2009 10:06 AM To: MS-Exchange Admin Issues Subject: RE: uuh... iPhone + EAS + wipe + remove partnership = ? This is why you force a password lock on the device, with a bad password attempt limit so the device will auto erase after x attempts. If a device is locked, iTunes will not back it up, unless the system they are running iTunes on has already backed up the device before. You have to put in the password then iTunes will recognize it. So I guess if they get the iphone and the mac/pc that is used to sync with then you are SOL. From: Sobey, Richard A [mailto:r.so...@imperial.ac.uk] Sent: Wednesday, September 30, 2009 10:49 AM To: MS-Exchange Admin Issues Subject: RE: uuh... iPhone + EAS + wipe + remove partnership = ? I know it's not an ideal answer, but assuming you're wiping because of a stolen device, the thief will hopefully not have had time to make a backup - and probably never would have anyway - so the "iPhone" will not try to resync with the same credentials and, by all accounts, succeed. Richard From: bounce-8672283-8066...@lyris.sunbelt-software.com [mailto:bounce-8672283-8066...@lyris.sunbelt-software.com] On Behalf Of Thomas Gonzalez Sent: 30 September 2009 15:43 To: MS-Exchange Admin Issues Subject: RE: uuh... iPhone + EAS + wipe + remove partnership = ? So if I read the thread correctly and according to THX1138 ;) On a serious note: if a iPhone has been wiped and deleted and after a restore of the device, the credentials will reappear? I hope that's not the case. I think I need to test this out now. At our organization (Girl Scouts) we looked at BBs (too expensive for us) so we allowed WinMobile and the iPhone...but I never tested the wipe / delete on the iPhone. Great, now this adds another issue to my current standings......@!!!! Thomas From: Kim Longenbaugh [mailto:k...@colonialsavings.com] Sent: Wednesday, September 30, 2009 9:32 AM To: MS-Exchange Admin Issues Subject: RE: uuh... iPhone + EAS + wipe + remove partnership = ? I'm guessing that there were 2 "yankers", Ben, and then Dave. ________________________________ From: Jonathan Link [mailto:jonathan.l...@gmail.com] Sent: Wednesday, September 30, 2009 9:20 AM To: MS-Exchange Admin Issues Subject: Re: uuh... iPhone + EAS + wipe + remove partnership = ? I do believe that Ben is yanking your chain. THX1138 is almost certainly a reference to the George Lucas film. He's indicating that these steps are not documented on Apple's support knowledgebase. I could be wrong, it's been a while since I've seen the movie so I might be missing the allusion. On Wed, Sep 30, 2009 at 10:02 AM, Dave Vantine <dvant...@gmail.com> wrote: After seeing this info yesterday, I tried to Bing & Google it based upon THX1138 and Apple Support + THX1138 and I get no hits. Would someone have a URL for this article as I would like to read it. Thanks in Advance -Dave Vantine On Wed, Sep 30, 2009 at 8:38 AM, Steven M. Caesare <scaes...@caesare.com> wrote: I use that support article ALL THE TIME for not-so-mainstream stuff. Amazing how every vendor seems to have that KB ID #. -sc > -----Original Message----- > From: Ben Scott [mailto:mailvor...@gmail.com] > Sent: Monday, September 28, 2009 9:51 PM > To: MS-Exchange Admin Issues > Subject: Re: uuh... iPhone + EAS + wipe + remove partnership = ? > > On Mon, Sep 28, 2009 at 9:26 PM, Kurt Buff <kurt.b...@gmail.com> wrote: > > Turn off ActiveSync? > > Turn off Activesync, delete the user account, uninstall iTunes, > smash up the iPhone with a hammer, reformat the server hard drives, > and have the Exchange administrator shot. > > It's all documented in Apple Support Article THX1138. > > ;-) > > -- Ben -- Thanks Dave Vantine GSSWT's Vision Statement: Our vision is to be a high performing, girl-focused staff with the desire and skill set to provide the highest standard of support that enriches, empowers and energizes the local Girl Scout Movement. In doing so, we create a lifetime of inspiration through Girl Scout experiences that are so relevant and inclusive every girl will want to be a part. GSSWT's Vision Statement: Our vision is to be a high performing, girl-focused staff with the desire and skill set to provide the highest standard of support that enriches, empowers and energizes the local Girl Scout Movement. In doing so, we create a lifetime of inspiration through Girl Scout experiences that are so relevant and inclusive every girl will want to be a part. -- Kat Collins - "Yesterday is history, tomorrow is a mystery, and today is a gift - that's why they call it the present." I enjoy the massacre of ads. This sentence will slaughter ads without a messy bloodbath." 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