Hi All,
One of our customers has just found out why we recommended and quoted them
an e-mail archival system.

One of their employees has left and has since started proceedings for
constructive dismissal.

HIs lawyer requested copies of every e-mail that mentions his name, and the
client passed the request to the users who would have been cited as being
involved 1st.

They retrieved all the e-mails they could and they were passed to his
lawyer.


Of course you can all guess what happened next, he claims that he knows for
a fact there were other e-mails sent by these people that mentioned him,
that haven't bee passed on and therefore these people
have deliberately deleted them so as to avoid incriminating themselves.

So now we get called in to see what we can do for them.

They have a single mailbox server Exchange 2007 setup, and it is backed up
fully to tape every night, they keep there weekly tapes for a year and there
monthly tapes indefinitely.

My thinking is to do this in a way that would be seen as safe, would be to
setup a lab with a DC and and exchange server restored form the original
site backups, and then go back to the 1st tape available after the start
date that the e-mail is requested from, (it is looking like 8 months) then
restoring the AD, and then the Exchange databases.

I am not sure if we can then force the undeletion of all deleted items, and
then search the store for all mails with his name in the subject, to, from,
cc, bcc and message body fields.

Moving that into an archive PST file, and then lather rinse repeat for each
and every tape.

Putting the files onto a USB HDD and giving it to the lawyer.

Is this a workable solution, or does anyone have any better ideas.

Of course once completed the e-mail archiver quote is getting reissued
immediately.

TIA

Graeme


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