Outlook setup in cached mode and the second computer hadn't synched back yet?
From: Maglinger, Paul [mailto:pmaglin...@scvl.com] Sent: Wednesday, October 28, 2009 8:07 AM To: MS-Exchange Admin Issues Subject: RE: Advice Set up as POP account on his office Outlook? From: Glen Johnson [mailto:gjohn...@vhcc.edu] Sent: Wednesday, October 28, 2009 7:40 AM To: MS-Exchange Admin Issues Subject: RE: Advice First question. I don't think so as the email showed in the sent items on the other PC. Second question. He is in the same ou as about 100 other people and none of them are having this problem. Also, that is a server setting, set at the store level. Only one message store in this org. From: Maglinger, Paul [mailto:pmaglin...@scvl.com] Sent: Wednesday, October 28, 2009 8:34 AM To: MS-Exchange Admin Issues Subject: RE: Advice Is the Outlook set up on the other PC not to save the sent items in the Sent folder? Is he in an OU that isn't set up to empty his trash? From: Glen Johnson [mailto:gjohn...@vhcc.edu] Sent: Wednesday, October 28, 2009 7:27 AM To: MS-Exchange Admin Issues Subject: Advice Got a strange one here. Exchange 2003 sp2, fully patched, Outlook 2007 fully patched, cached mode. User logged into Outlook 2003 on a different pc than he normally uses. Sent an email to an internet email address, not internal, checked the sent folder and it is there. Went back to his office and the sent email was not showing in sent items on his everyday use pc. He called me, I checked message tracking on the server and the email shows in the search that it was sent. Now several hours later, it still hasn't shown in his sent folder. Also doesn't shown in sent items in OWA. Just for fun, I deleted his local OST file and let outlook rebuild it. Still the email is not showing. One other strange thing about his account. He has complained that his trash isn't emptying. Our default is to empty trash after 7 days. He has items in his trash that has been there several months. Any suggestions appreciated. Glen.