On the machine with Outlook 2003, did he set up a PST inadvertently?
On Wed, Oct 28, 2009 at 9:56 AM, Glen Johnson <gjohn...@vhcc.edu> wrote: > If that is a question, no, we don’t’ allow POP. All MAPI. > > > > *From:* Maglinger, Paul [mailto:pmaglin...@scvl.com] > *Sent:* Wednesday, October 28, 2009 9:07 AM > *To:* MS-Exchange Admin Issues > *Subject:* RE: Advice > > > > Set up as POP account on his office Outlook? > > > > *From:* Glen Johnson [mailto:gjohn...@vhcc.edu] > *Sent:* Wednesday, October 28, 2009 7:40 AM > *To:* MS-Exchange Admin Issues > *Subject:* RE: Advice > > > > First question. > > I don’t think so as the email showed in the sent items on the other PC. > > Second question. > > He is in the same ou as about 100 other people and none of them are having > this problem. > > Also, that is a server setting, set at the store level. Only one message > store in this org. > > > > *From:* Maglinger, Paul [mailto:pmaglin...@scvl.com] > *Sent:* Wednesday, October 28, 2009 8:34 AM > *To:* MS-Exchange Admin Issues > *Subject:* RE: Advice > > > > Is the Outlook set up on the other PC not to save the sent items in the > Sent folder? > > Is he in an OU that isn’t set up to empty his trash? > > > > *From:* Glen Johnson [mailto:gjohn...@vhcc.edu] > *Sent:* Wednesday, October 28, 2009 7:27 AM > *To:* MS-Exchange Admin Issues > *Subject:* Advice > > > > Got a strange one here. > > Exchange 2003 sp2, fully patched, Outlook 2007 fully patched, cached mode. > > User logged into Outlook 2003 on a different pc than he normally uses. > > Sent an email to an internet email address, not internal, checked the sent > folder and it is there. > > Went back to his office and the sent email was not showing in sent items on > his everyday use pc. > > He called me, I checked message tracking on the server and the email shows > in the search that it was sent. > > Now several hours later, it still hasn’t shown in his sent folder. Also > doesn’t shown in sent items in OWA. > > Just for fun, I deleted his local OST file and let outlook rebuild it. > Still the email is not showing. > > > > One other strange thing about his account. > > He has complained that his trash isn’t emptying. Our default is to empty > trash after 7 days. > > He has items in his trash that has been there several months. > > Any suggestions appreciated. > > Glen. >
