Format the user?

________________________________

From: Eric Wittersheim [mailto:ewittersh...@aasmnet.org] 
Sent: 28 October 2009 13:14
To: MS-Exchange Admin Issues
Subject: RE: Advice



Outlook setup in cached mode and the second computer hadn't synched back
yet?

 

From: Maglinger, Paul [mailto:pmaglin...@scvl.com] 
Sent: Wednesday, October 28, 2009 8:07 AM 
To: MS-Exchange Admin Issues
Subject: RE: Advice

 

Set up as POP account on his office Outlook?

 

From: Glen Johnson [mailto:gjohn...@vhcc.edu] 
Sent: Wednesday, October 28, 2009 7:40 AM
To: MS-Exchange Admin Issues
Subject: RE: Advice

 

First question.

I don't think so as the email showed in the sent items on the other PC.

Second question.

He is in the same ou as about 100 other people and none of them are
having this problem.

Also, that is a server setting, set at the store level.  Only one
message store in this org.

 

From: Maglinger, Paul [mailto:pmaglin...@scvl.com] 
Sent: Wednesday, October 28, 2009 8:34 AM
To: MS-Exchange Admin Issues
Subject: RE: Advice

 

Is the Outlook set up on the other PC not to save the sent items in the
Sent folder?

Is he in an OU that isn't set up to empty his trash?

 

From: Glen Johnson [mailto:gjohn...@vhcc.edu] 
Sent: Wednesday, October 28, 2009 7:27 AM
To: MS-Exchange Admin Issues
Subject: Advice

 

Got a strange one here.

Exchange 2003 sp2, fully patched, Outlook 2007 fully patched, cached
mode.

User logged into Outlook 2003 on a different pc than he normally uses.

Sent an email to an internet email address, not internal, checked the
sent folder and it is there.

Went back to his office and the sent email was not showing in sent items
on his everyday use pc.

He called me, I checked message tracking on the server and the email
shows in the search that it was sent.

Now several hours later, it still hasn't shown in his sent folder.  Also
doesn't shown in sent items in OWA.

Just for fun, I deleted his local OST file and let outlook rebuild it.
Still the email is not showing.

 

One other strange thing about his account.

He has complained that his trash isn't emptying.  Our default is to
empty trash after 7 days.

He has items in his trash that has been there several months.

Any suggestions appreciated.

Glen.


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