What happens if you select create a new mail message, click on To..., select 
the contact list containing the DL in the " show names from the:" box, right 
click the DL and select properties, can you now edit it?  

Can you save part of the list using save as following the instructions in the 
article; http://support.microsoft.com/kb/238569/en-us.  If you broke this 
particular list into three parts, can you now edit using the regular path in 
Outlook?
  ----- Original Message ----- 
  From: Miller Bonnie L. 
  To: MS-Exchange Admin Issues 
  Sent: Friday, December 18, 2009 1:51 PM
  Subject: Can't open this item. There is not enough memory available on the 
Microsoft Exchange Server


  Have a user that is getting this error when they try to open a distribution 
list they created a last February which is within their contacts in their 
Server mailbox.  Client is Outlook 2007 SP2 non-cached mode, server is Exchange 
2007 SP1 RU9, all roles.

   

  Found this for Exchange 2003:

  http://support.microsoft.com/kb/894530

   

  and we can open the DL in OWA.  I used category view in Outlook to discover 
the DL is 29kb, which is almost double the size allowed.


  So, I'm thinking of telling this person they need to use OWA to break the 
list up into at least three separate groups of names.  But, to prevent this 
from happening in the future, can I add the same reg entry that is listed in 
the above Exchange 2003 article to prevent the problem from re-occurring?  I'm 
not seeing a 2007 version of this KB, so my thought is the reg entry might just 
need to be created?

   

  Thanks,

  -Bonnie

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