Even with a user using shift-delete, you can restore an email if you have the "dumpster always on" reg entry.
From: Jimmy Tran [mailto:jt...@teachtci.com] Sent: Monday, January 25, 2010 2:02 PM To: MS-Exchange Admin Issues Subject: RE: NDR issue This has happened to me and I was never able to resolve. I hope someone has an answer. From: Cameron Cooper [mailto:ccoo...@aurico.com] Sent: Monday, January 25, 2010 10:15 AM To: MS-Exchange Admin Issues Subject: RE: NDR issue This user doesn't know how to use the shift + delete feature. Will check the rules and see. _____________________________ Cameron Cooper System Administrator | CompTIA A+ Certified Aurico Reports, Inc Phone: 847-890-4021 | Fax: 847-255-1896 ccoo...@aurico.com<mailto:ccoo...@aurico.com> | www.aurico.com From: Kennedy, Jim [mailto:kennedy...@elyriaschools.org] Sent: Monday, January 25, 2010 12:07 PM To: MS-Exchange Admin Issues Subject: RE: NDR issue Check their rules in their Outlook. Check deleted item recovery also, but I am betting rules. Does the user know how to <shift> delete a message? From: Cameron Cooper [mailto:ccoo...@aurico.com] Sent: Monday, January 25, 2010 1:01 PM To: MS-Exchange Admin Issues Subject: NDR issue Tracked a message in Exchange 2003 Message Tracker and it shows that a NDR was sent to a mailbox on our server. However the user's mailbox does not show the NDR, not in the Junk Mail Folder or caught in spam filter. Is there a way to track where the NDR went and what the NDR stated? _____________________________ Cameron Cooper System Administrator | CompTIA A+ Certified Aurico Reports, Inc Phone: 847-890-4021 | Fax: 847-255-1896 ccoo...@aurico.com<mailto:ccoo...@aurico.com> | www.aurico.com