Even with a user using shift-delete, you can restore an email if you have the 
"dumpster always on" reg entry.


From: Jimmy Tran [mailto:jt...@teachtci.com]
Sent: Monday, January 25, 2010 2:02 PM
To: MS-Exchange Admin Issues
Subject: RE: NDR issue

This has happened to me and I was never able to resolve.  I hope someone has an 
answer.

From: Cameron Cooper [mailto:ccoo...@aurico.com]
Sent: Monday, January 25, 2010 10:15 AM
To: MS-Exchange Admin Issues
Subject: RE: NDR issue

This user doesn't know how to use the shift + delete feature.  Will check the 
rules and see.

_____________________________
Cameron Cooper
System Administrator | CompTIA A+ Certified
Aurico Reports, Inc
Phone: 847-890-4021 | Fax: 847-255-1896
ccoo...@aurico.com<mailto:ccoo...@aurico.com> | www.aurico.com

From: Kennedy, Jim [mailto:kennedy...@elyriaschools.org]
Sent: Monday, January 25, 2010 12:07 PM
To: MS-Exchange Admin Issues
Subject: RE: NDR issue


Check their rules in their Outlook. Check deleted item recovery also, but I am 
betting rules. Does the user know how to <shift> delete a message?


From: Cameron Cooper [mailto:ccoo...@aurico.com]
Sent: Monday, January 25, 2010 1:01 PM
To: MS-Exchange Admin Issues
Subject: NDR issue

Tracked a message in Exchange 2003 Message Tracker and it shows that a NDR was 
sent to a mailbox on our server.  However the user's mailbox does not show the 
NDR, not in the Junk Mail Folder or caught in spam filter.  Is there a way to 
track where the NDR went and what the NDR stated?

_____________________________
Cameron Cooper
System Administrator | CompTIA A+ Certified
Aurico Reports, Inc
Phone: 847-890-4021 | Fax: 847-255-1896
ccoo...@aurico.com<mailto:ccoo...@aurico.com> | www.aurico.com

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