Our db sends out the email (secondary email address) to a client. Any email that comes into that secondary email address goes into the user's mailbox. At this point they have never sent out any email from that secondary email address within outlook.
_____________________________ Cameron Cooper System Administrator | CompTIA A+ Certified Aurico Reports, Inc Phone: 847-890-4021 | Fax: 847-255-1896 ccoo...@aurico.com | www.aurico.com -----Original Message----- From: Michael B. Smith [mailto:mich...@smithcons.com] Sent: Monday, January 25, 2010 1:15 PM To: MS-Exchange Admin Issues Subject: RE: NDR issue And how is the user configured to be able to send an email out under an alternate email address? From: Cameron Cooper [mailto:ccoo...@aurico.com] Sent: Monday, January 25, 2010 2:13 PM To: MS-Exchange Admin Issues Subject: RE: NDR issue So I added myself to receive the NDRs being sent out from the server and when we re-triggered the original message to be sent out, I received the NDR and the user did not. The email address that the original email is being sent out from is a secondary email address under the user's main email address. Checked the user's "Rules and Alerts" and they don't have anything setup to move/delete the NDR. _____________________________ Cameron Cooper System Administrator | CompTIA A+ Certified Aurico Reports, Inc Phone: 847-890-4021 | Fax: 847-255-1896 ccoo...@aurico.com | www.aurico.com From: Chinnery, Paul [mailto:pa...@mmcwm.com] Sent: Monday, January 25, 2010 1:04 PM To: MS-Exchange Admin Issues Subject: RE: NDR issue Even with a user using shift-delete, you can restore an email if you have the "dumpster always on" reg entry. From: Jimmy Tran [mailto:jt...@teachtci.com] Sent: Monday, January 25, 2010 2:02 PM To: MS-Exchange Admin Issues Subject: RE: NDR issue This has happened to me and I was never able to resolve. I hope someone has an answer. From: Cameron Cooper [mailto:ccoo...@aurico.com] Sent: Monday, January 25, 2010 10:15 AM To: MS-Exchange Admin Issues Subject: RE: NDR issue This user doesn't know how to use the shift + delete feature. Will check the rules and see. _____________________________ Cameron Cooper System Administrator | CompTIA A+ Certified Aurico Reports, Inc Phone: 847-890-4021 | Fax: 847-255-1896 ccoo...@aurico.com | www.aurico.com From: Kennedy, Jim [mailto:kennedy...@elyriaschools.org] Sent: Monday, January 25, 2010 12:07 PM To: MS-Exchange Admin Issues Subject: RE: NDR issue Check their rules in their Outlook. Check deleted item recovery also, but I am betting rules. Does the user know how to <shift> delete a message? From: Cameron Cooper [mailto:ccoo...@aurico.com] Sent: Monday, January 25, 2010 1:01 PM To: MS-Exchange Admin Issues Subject: NDR issue Tracked a message in Exchange 2003 Message Tracker and it shows that a NDR was sent to a mailbox on our server. However the user's mailbox does not show the NDR, not in the Junk Mail Folder or caught in spam filter. Is there a way to track where the NDR went and what the NDR stated? _____________________________ Cameron Cooper System Administrator | CompTIA A+ Certified Aurico Reports, Inc Phone: 847-890-4021 | Fax: 847-255-1896 ccoo...@aurico.com | www.aurico.com
