It seems to me the user POP'ed down the NDR at some point.
On Mon, Jan 25, 2010 at 2:14 PM, Michael B. Smith <mich...@smithcons.com>wrote: > And how is the user configured to be able to send an email out under an > alternate email address? > > > From: Cameron Cooper [mailto:ccoo...@aurico.com] > Sent: Monday, January 25, 2010 2:13 PM > To: MS-Exchange Admin Issues > Subject: RE: NDR issue > > So I added myself to receive the NDRs being sent out from the server and > when we re-triggered the original message to be sent out, I received the NDR > and the user did not. The email address that the original email is being > sent out from is a secondary email address under the user's main email > address. > > Checked the user's "Rules and Alerts" and they don't have anything setup to > move/delete the NDR. > > _____________________________ > Cameron Cooper > System Administrator | CompTIA A+ Certified > Aurico Reports, Inc > Phone: 847-890-4021 | Fax: 847-255-1896 > ccoo...@aurico.com | www.aurico.com > > From: Chinnery, Paul [mailto:pa...@mmcwm.com] > Sent: Monday, January 25, 2010 1:04 PM > To: MS-Exchange Admin Issues > Subject: RE: NDR issue > > Even with a user using shift-delete, you can restore an email if you have > the "dumpster always on" reg entry. > > > From: Jimmy Tran [mailto:jt...@teachtci.com] > Sent: Monday, January 25, 2010 2:02 PM > To: MS-Exchange Admin Issues > Subject: RE: NDR issue > > This has happened to me and I was never able to resolve. I hope someone > has an answer. > > From: Cameron Cooper [mailto:ccoo...@aurico.com] > Sent: Monday, January 25, 2010 10:15 AM > To: MS-Exchange Admin Issues > Subject: RE: NDR issue > > This user doesn't know how to use the shift + delete feature. Will check > the rules and see. > > _____________________________ > Cameron Cooper > System Administrator | CompTIA A+ Certified > Aurico Reports, Inc > Phone: 847-890-4021 | Fax: 847-255-1896 > ccoo...@aurico.com | www.aurico.com > > From: Kennedy, Jim [mailto:kennedy...@elyriaschools.org] > Sent: Monday, January 25, 2010 12:07 PM > To: MS-Exchange Admin Issues > Subject: RE: NDR issue > > > Check their rules in their Outlook. Check deleted item recovery also, but I > am betting rules. Does the user know how to <shift> delete a message? > > > From: Cameron Cooper [mailto:ccoo...@aurico.com] > Sent: Monday, January 25, 2010 1:01 PM > To: MS-Exchange Admin Issues > Subject: NDR issue > > Tracked a message in Exchange 2003 Message Tracker and it shows that a NDR > was sent to a mailbox on our server. However the user's mailbox does not > show the NDR, not in the Junk Mail Folder or caught in spam filter. Is > there a way to track where the NDR went and what the NDR stated? > > _____________________________ > Cameron Cooper > System Administrator | CompTIA A+ Certified > Aurico Reports, Inc > Phone: 847-890-4021 | Fax: 847-255-1896 > ccoo...@aurico.com | www.aurico.com > > > >
