More suggestions:

1. create a new Outlook profile and attempt to delete the email there.

2. move the mailbox to a different mail store and see if the email message
follows.

If it's still not removable, try to extract the message via exmerge.


----- Original Message ----- 
From: "Roger Wright" <rhw...@gmail.com>
To: "MS-Exchange Admin Issues" <exchangelist@lyris.sunbelt-software.com>
Sent: Monday, March 29, 2010 2:14 PM
Subject: Can't Open/Delete/Move an Email Message


> Exchange 2003 / Outlook 2007
>
> I have a user who has a single message that can't be opened, moved, or
> deleted.  She gets a "message has already been moved or deleted, or
> access denied" error message.
>
> We've tried via OWA and connecting to the mailbox as another user - same
result.
>
> Suggestions?
>
>
> Die dulci fruere!
>
> Roger Wright
> ___
>


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