I can't open it from another user's profile so I don't think a new profile would help.
I can exmerge the user's mailbox okay. How would that get this one message out of the mailbox? Die dulci fruere! Roger Wright ___ On Mon, Mar 29, 2010 at 2:39 PM, Orland, Kathleen <korl...@rogers.com> wrote: > More suggestions: > > 1. create a new Outlook profile and attempt to delete the email there. > > 2. move the mailbox to a different mail store and see if the email message > follows. > > If it's still not removable, try to extract the message via exmerge. > > > ----- Original Message ----- > From: "Roger Wright" <rhw...@gmail.com> > To: "MS-Exchange Admin Issues" <exchangelist@lyris.sunbelt-software.com> > Sent: Monday, March 29, 2010 2:14 PM > Subject: Can't Open/Delete/Move an Email Message > > >> Exchange 2003 / Outlook 2007 >> >> I have a user who has a single message that can't be opened, moved, or >> deleted. She gets a "message has already been moved or deleted, or >> access denied" error message. >> >> We've tried via OWA and connecting to the mailbox as another user - same > result. >> >> Suggestions? >> >> >> Die dulci fruere! >> >> Roger Wright >> ___ >> > > >
