In the process of Exmerge, on the "Import Procedure" tab select "Archive Data To Target Store". This is the procedure that will delete the message from the selected mailbox.
You can also specify what message to look for based upon the message title and/or any attachment found in that message. ----- Original Message ----- From: "Roger Wright" <rhw...@gmail.com> To: "MS-Exchange Admin Issues" <exchangelist@lyris.sunbelt-software.com> Sent: Monday, March 29, 2010 2:49 PM Subject: Re: Can't Open/Delete/Move an Email Message I can't open it from another user's profile so I don't think a new profile would help. I can exmerge the user's mailbox okay. How would that get this one message out of the mailbox? Die dulci fruere! Roger Wright ___ On Mon, Mar 29, 2010 at 2:39 PM, Orland, Kathleen <korl...@rogers.com> wrote: > More suggestions: > > 1. create a new Outlook profile and attempt to delete the email there. > > 2. move the mailbox to a different mail store and see if the email message > follows. > > If it's still not removable, try to extract the message via exmerge. > > > ----- Original Message ----- > From: "Roger Wright" <rhw...@gmail.com> > To: "MS-Exchange Admin Issues" <exchangelist@lyris.sunbelt-software.com> > Sent: Monday, March 29, 2010 2:14 PM > Subject: Can't Open/Delete/Move an Email Message > > >> Exchange 2003 / Outlook 2007 >> >> I have a user who has a single message that can't be opened, moved, or >> deleted. She gets a "message has already been moved or deleted, or >> access denied" error message. >> >> We've tried via OWA and connecting to the mailbox as another user - same > result. >> >> Suggestions? >> >> >> Die dulci fruere! >> >> Roger Wright >> ___ >> > > >
