Is a VE downgrade possible? Is the only known communications problem to be the 4.4.2 status codes; since also finding your queuing issue?
-- ME2 On Tue, Apr 13, 2010 at 4:50 PM, Steve Szabo <steve...@gmail.com> wrote: > Insofar as anyone has admitted, yes. Since the problem appeared, I did > update the NIC driver, since in my reading on the problem mentioned that it > may be a communications problem caused by a bad NIC or driver, though I had > not noticed a problem in some multi-gigabyte downloads of Microsoft DVD ISO > files recently. I also had tested using a few long ping periods to various > IP addresses, and received no timeouts. > > > > \\Steve// > > > > *From:* Micheal Espinola Jr [mailto:michealespin...@gmail.com] > *Sent:* Tuesday, April 13, 2010 7:30 PM > > *To:* MS-Exchange Admin Issues > *Subject:* Re: 4.4.2 Connection Dropped > > > > Is that the only [recent] thing done prior to the issue? > > -- > ME2 > > On Tue, Apr 13, 2010 at 4:26 PM, Steve Szabo <steve...@gmail.com> wrote: > > We just use the Exchange anti-spam filter and Spamhaus’s Zen list. We have > Vipre Enterprise 4.0, and the Exchange directories are excluded from > scanning by it. The upgrade to 4.0 was done about 2 weeks ago—and did not > appear to do any harm to Exchange at the time. > > > > \\Steve// > > > > *From:* Micheal Espinola Jr [mailto:michealespin...@gmail.com] > *Sent:* Tuesday, April 13, 2010 6:51 PM > > > *To:* MS-Exchange Admin Issues > *Subject:* Re: 4.4.2 Connection Dropped > > > > Ouch, ouch and ouch. Forgive me if I missed it, but what kind of anti-spam > and/or anti-virus do you have installed on/along-side-of Exchange? > > -- > ME2 > > On Tue, Apr 13, 2010 at 12:47 PM, Steve Szabo <steve...@gmail.com> wrote: > > Micheal, > > I ended up restarting the server when the attempt to restart the Transport > service locked the server. I am coming to the conclusion that there is a > problem with the server itself or the Exchange install that is the root > cause of this problem. > > This is not the first time the server has locked when stopping and starting > Exchange services since this problem manifested itself. Also, on server > restarts, several Exchange services may not start, the most frequent are the > Anti-Spam Update, File Distribution, and POP3 services, followed closely be > the Active Directory Topology service. > > We are now discussing whether we should put dome money into building > another server and migrating Exchange to it to see if that will resolve the > problem. > > About 5 minutes ago, I dropped an e-mail into the queue that will be > delivered, or, at least, Exchange has been able to deliver, to a domain with > which we have had no delivery problems with yet. But, it should have gone > out nearly immediately, yet has not. I can't say if this is consistent with > previous behavior--the long stay in the queue, since I've never needed to > pay much attention to the queue before. > > \\Steve// > > > > On Tue, Apr 13, 2010 at 1:40 PM, Micheal Espinola Jr < > michealespin...@gmail.com> wrote: > > You could restart services instead of the server. > > -- > ME2 > > > > On Tue, Apr 13, 2010 at 7:32 AM, Steve Szabo <steve...@gmail.com> wrote: > > We have a very busy day if we have 50 e-mails going out, so I do not think > that would be an issue. > > As for a username/password, I suspect that you only get one if you are > using them for e-mail service as we do not have one, and never received one. > I did not receive one with the business FiOS account I have at home either. > (And, I do have all the documentation for both accounts.) > > As for a further follow-up for those following this, it appears that the > PTR record ha been restored, I checked several DNS servers and all returned > it, but mail is still hanging in the queues with the same "dropped > connection" error message. > > I would not think I had to, but should I restart the server? > > \\Steve// > > > > On Mon, Apr 12, 2010 at 8:56 PM, <greg.swe...@actsconsulting.net> wrote: > > I should also mention that we tend to see them throttle the number of > emails you can send daily. They say they don’t do it, but when all the mail > queues up and overnight it all goes out, and then hey look at that..5pm they > are queuing again at noon after a big email and then they go out > overnight…… > > > > Greg > > > > *From:* greg.swe...@actsconsulting.net [mailto: > greg.swe...@actsconsulting.net] > *Sent:* Monday, April 12, 2010 7:43 PM > > > *To:* MS-Exchange Admin Issues > *Subject:* RE: 4.4.2 Connection Dropped > > > > You can configure Exchange to do an authenticated SMTP connection through > your Smarthost using your FIOS username and pw, using basic authentication. > We have done it and it works, but I would not make it permanent. > > If you are like most of our clients, they never hang onto their Verizon.net > info and they have to go calling tech support to get the pw reset. > > > Greg > > > > *From:* Campbell, Rob [mailto:rob_campb...@centraltechnology.net] > *Sent:* Monday, April 12, 2010 2:12 PM > *To:* MS-Exchange Admin Issues > *Subject:* RE: 4.4.2 Connection Dropped > > > > You might ask them if they’ll let you use one of their servers as a > smarthost until it gets sorted out. > > > > *From:* Steve Szabo [mailto:steve...@gmail.com] > *Sent:* Monday, April 12, 2010 1:09 PM > *To:* MS-Exchange Admin Issues > *Subject:* Re: 4.4.2 Connection Dropped > > > > When I was on the phone with them, that issue really did not come up. I > think the problem is more that the rDNS record disappeared. > > \\Steve// > > On Mon, Apr 12, 2010 at 1:52 PM, Campbell, Rob < > rob_campb...@centraltechnology.net> wrote: > > Any chance Verizon mistakenly published that Class C you’re in as being a > dynamic / DHCP range? > > > > *From:* Steve Szabo [mailto:steve...@gmail.com] > *Sent:* Monday, April 12, 2010 12:47 PM > *To:* MS-Exchange Admin Issues > *Subject:* 4.4.2 Connection Dropped > > > > We are having a serious problem sending mail out from our Exchange server. > We have Exchange 2007, fully patched, running on Server 2003 R2, again, > fully patched. > > The problem started Thursday when it was noted that some e-mail was not > going out, but sitting in the queues. The message give was ""421 4.4.2 > Connection dropped.' Attempted failover to alternate host, but that did not > succeed. Either there are no alternate hosts, or delivery failed to all > alternate hosts." > > A check showed that we were listed on an RBL, NOMOREFUNN which apparently > blocks whole ranges of IP addresses--checking showed that the whole class C > network we are part of was blocked by them. I applied for a removal of the > block, but it never happened, and now that RBL is timing out when I try to > check it using MXToolbox, but I can reach it manually, and, despite the > requests, it still shows us as being on the list. Their complaint is " > washdc.fios.verizon.net. Dynamic IP or generic rDNS". It does appear that > there is a generic rDNS right now, which there did not used to be. I have > talked to Verizon about getting this fixed, but I do not think this is the > source of the problem, since whether the mail goes through is a hit or miss > affair. I do not believe that NOMOREFUNN is a widely used RBL, and do not > think it is a source of the problem, however, it may be that the rDNS is. > > Am I going the right way with this, or am I barking up the wrong tree and > fixing the rDNS will not fix the problems we are having? > > > > >