Only exchange in cached mode. Sent via BlackBerry from T-Mobile -----Original Message----- From: "Orland, Kathleen" <korl...@rogers.com> Date: Mon, 19 Apr 2010 10:55:59 To: MS-Exchange Admin Issues<exchangelist@lyris.sunbelt-software.com> Subject: Re: Error in outlook Data file did not close properly
Did the user create a PST? Kathleen Orland Please support me in my efforts: SPCA Friends for Life 2010 Walk-A-Thon http://ontariospca.akaraisin.com/p/kathleenorland.aspx ----- Original Message ----- From: jgarciaitl...@gmail.com To: MS-Exchange Admin Issues Sent: Monday, April 19, 2010 10:49 AM Subject: Re: Error in outlook Data file did not close properly Outlook 2007 12.0.4518.1014 .4+ 12.0.4518.1014 Part of office basic Ost file is 4.23 gigs Not sure but I believe user did close outlook using red x then shut down the program. Sent via BlackBerry from T-Mobile ------------------------------------------------------------------------------ From: "Orland, Kathleen" <korl...@rogers.com> Date: Mon, 19 Apr 2010 10:42:50 -0400 To: MS-Exchange Admin Issues<exchangelist@lyris.sunbelt-software.com> Subject: Re: Error in outlook Data file did not close properly That's pretty vague. How about including: Version of Outlook Size of PST Did the user shut down Windows without verifying that Outlook was actually closed (it needs some time to write to the PST after you close it), by checking the Task Manager? Does the user have a handheld which hadn't finished synching with Outlook? Some details to help troubleshoot, please! Kathleen Orland Please support me in my efforts: SPCA Friends for Life 2010 Walk-A-Thon http://ontariospca.akaraisin.com/p/kathleenorland.aspx ----- Original Message ----- From: justino garcia To: MS-Exchange Admin Issues Cc: exchangelist@lyris.sunbelt-software.com Sent: Monday, April 19, 2010 10:17 AM Subject: Error in outlook Data file did not close properly -- Justin IT-TECH