Then check the Outlook Add Ins. Safe mode disables Add In integration with Outlook. Go into Add Ins, disable them all, and then add them back one at a time and test each one inbetween until you find the culprit.
Kathleen Orland Please support me in my efforts: SPCA Friends for Life 2010 Walk-A-Thon http://ontariospca.akaraisin.com/p/kathleenorland.aspx ----- Original Message ----- From: jgarciaitl...@gmail.com To: MS-Exchange Admin Issues Sent: Monday, April 19, 2010 2:11 PM Subject: Re: Error in outlook Data file did not close properly It did speed up in safe mode Sent via BlackBerry from T-Mobile ------------------------------------------------------------------------------ From: "Orland, Kathleen" <korl...@rogers.com> Date: Mon, 19 Apr 2010 14:02:17 -0400 To: MS-Exchange Admin Issues<exchangelist@lyris.sunbelt-software.com> Subject: Re: Error in outlook Data file did not close properly Have you tried running Outlook in safe mode to see if that speeds it up? XP: Start > Run > outlook.exe /safe (note the space between outlook.exe and /safe) Vista/W7: Start > Start Search > outlook.exe /safe) (same space) Kathleen Orland Please support me in my efforts: SPCA Friends for Life 2010 Walk-A-Thon http://ontariospca.akaraisin.com/p/kathleenorland.aspx ----- Original Message ----- From: jgarciaitl...@gmail.com To: MS-Exchange Admin Issues Sent: Monday, April 19, 2010 1:10 PM Subject: Re: Error in outlook Data file did not close properly Anything I do in outlook 2007 Seem to lag Running updated outlook 12.0.6514.5000 sp2 mso 12.0.6529 500 Sent via BlackBerry from T-Mobile ---------------------------------------------------------------------------- From: "Orland, Kathleen" <korl...@rogers.com> Date: Mon, 19 Apr 2010 10:55:59 -0400 To: MS-Exchange Admin Issues<exchangelist@lyris.sunbelt-software.com> Subject: Re: Error in outlook Data file did not close properly Did the user create a PST? Kathleen Orland Please support me in my efforts: SPCA Friends for Life 2010 Walk-A-Thon http://ontariospca.akaraisin.com/p/kathleenorland.aspx ----- Original Message ----- From: jgarciaitl...@gmail.com To: MS-Exchange Admin Issues Sent: Monday, April 19, 2010 10:49 AM Subject: Re: Error in outlook Data file did not close properly Outlook 2007 12.0.4518.1014 .4+ 12.0.4518.1014 Part of office basic Ost file is 4.23 gigs Not sure but I believe user did close outlook using red x then shut down the program. Sent via BlackBerry from T-Mobile -------------------------------------------------------------------------- From: "Orland, Kathleen" <korl...@rogers.com> Date: Mon, 19 Apr 2010 10:42:50 -0400 To: MS-Exchange Admin Issues<exchangelist@lyris.sunbelt-software.com> Subject: Re: Error in outlook Data file did not close properly That's pretty vague. How about including: Version of Outlook Size of PST Did the user shut down Windows without verifying that Outlook was actually closed (it needs some time to write to the PST after you close it), by checking the Task Manager? Does the user have a handheld which hadn't finished synching with Outlook? Some details to help troubleshoot, please! Kathleen Orland Please support me in my efforts: SPCA Friends for Life 2010 Walk-A-Thon http://ontariospca.akaraisin.com/p/kathleenorland.aspx ----- Original Message ----- From: justino garcia To: MS-Exchange Admin Issues Cc: exchangelist@lyris.sunbelt-software.com Sent: Monday, April 19, 2010 10:17 AM Subject: Error in outlook Data file did not close properly -- Justin IT-TECH