Then look at something like PowerControls. OnTrack isn’t the only vendor with this kind of utility (they are probably the most mature solution though). Quest, Lucid8, etc.etc. – there are probably 20 vendors that have a utility to read mailbox data from a raw database.
Regards, Michael B. Smith Consultant and Exchange MVP http://TheEssentialExchange.com From: Paul Steele [mailto:paul.ste...@acadiau.ca] Sent: Friday, July 02, 2010 2:33 PM To: MS-Exchange Admin Issues Subject: RE: Using Exmerge after migrating to 2010 That’s what I was afraid of. This whole issue puts a wrench into decommissioning our old Exchange server. We have a rule that old data such as user mailboxes must be recoverable from backup for at least 3 years. If we completely remove the Exchange 2003 server then that won’t be possible (assuming we can find a solution to the Exmerge problem). I think we’re going to have to just power off the Exchange server and complete the full decommissioning process at some time in the future. I *really* wanted to get rid of that old server… From: Michael B. Smith [mailto:mich...@smithcons.com] Sent: July-02-10 3:25 PM To: MS-Exchange Admin Issues Subject: RE: Using Exmerge after migrating to 2010 I don’t have any good answers for you. Unfortunately, the interface to the RSG is black magic. I’ve filed a half-dozen DCRs over the years trying to get more information about its API, with zero success. You are going to have to move the user back to their original SG and DB on the Exchange 2003 server – or use a third party tool (which is going to cost you money) such as OnTrack PowerControls. Regards, Michael B. Smith Consultant and Exchange MVP http://TheEssentialExchange.com From: Paul Steele [mailto:paul.ste...@acadiau.ca] Sent: Friday, July 02, 2010 2:08 PM To: MS-Exchange Admin Issues Subject: Using Exmerge after migrating to 2010 As luck would have it, we have a user who needs his mailbox restored from a few days before we moved his account from Exchange 2003 to Exchange 2010. We’ve been able to restore the required storage group, but when we run Exmerge to extract the user’s mailbox into a PST file, it complains about permission problems. This link shows the error we’re getting, but the suggested remedies don’t really apply, although I did verify just in case. http://support.microsoft.com/kb/322312 I think the cause of the problem is because the user no longer has a mailbox on the 2003 server. I don’t really want to move his mailbox back to 2003, plus I’m not even sure if it will solve the problem. Is there some other way to restore a legacy mailbox other than using Exmerge?