Yes, the Do's and Don'ts is very helpful.
I found out that the delegates were doing 9 of the 10 wrong and once they started to use the calendar properly 99% of the problems went away. David Service. Innovation. Results. Please consider the environment before printing this e-mail. From: Eric Woodford [mailto:ericwoodf...@gmail.com] Sent: Wednesday, July 07, 2010 11:06 AM To: MS-Exchange Admin Issues Subject: Re: Outlook Calendar Items Disappearing Do the people with delegates also receive their own meeting requests? Check out: http://office.microsoft.com/en-us/outlook-help/outlook-meeting-requests- essential-dos-and-donts-HA001127678.aspx Specifically: Keep meetings from vanishing If you run Outlook on two computers and accept a meeting while using one of them, don't delete the meeting request from the Inbox on the other computer. If the request is still there, accept it again. Deleting a request on one computer after accepting it on another computer can cause the meeting to disappear from your calendar. I always translate this tidbit for my end-users as "only one person should be answering meeting requests". Multiple delegates, delegate and mailbox owner, and delegate and/or handheld (blackberry, winmobile) all BAD! On Wed, Jul 7, 2010 at 6:28 AM, Chyka, Robert <bch...@medaille.edu> wrote: Hey everyone - We are running into a very strange issue here. Since last Thursday most people with delegates added to their Outlook 2007 calendars (Exchange 2003 Enterprise) have their calendar items disappear shortly after putting them in. It is very strange and they disappear right in front of the users eyes. We have checked the event viewer and can't find anything. Has anyone run into this issue before? Thanks! Bob This e-mail and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, or taking any action in reliance on the information contained in this e-mail is prohibited. If you have received this e-mail in error, please immediately notify our e-mail administrator at supp...@hwinstitute.com.
