I've actually been in discussion with our application team about the possibility of including some type of address verification process. In it's current state, the software is pretty ignorant as I don't believe it even verifies proper e-mail address formatting. We'll see where that goes.
Yeah I understand some user behavior cannot be accounted for. Luckily, a recent report provided to me shows the top 10 recipient domains and they include most of the major providers (AOL, Yahoo, Hotmail, Gmail, etc.). Hopefully that means we'll have some options with those providers to assist. Thanks again for the feedback. - Sean On Mon, Aug 16, 2010 at 6:05 PM, Ben Scott <mailvor...@gmail.com> wrote: > On Mon, Aug 16, 2010 at 4:39 PM, Sean Martin <seanmarti...@gmail.com> > wrote: > >I know we often see addresses entered incorrectly so there's a > > good chance we're continually pounding invalid addresses ... > > Some of those addresses will be valid -- for other people. > > The ideal thing to do is have your app send a confirmation message > to the address the user enters. Until the user clicks on the link in > the confirmation message, the email address is unverified and can't be > used for anything. This at least limits the damage. > > (My personal email address is apparently commonly mistyped. I get > other people's mail *all* *the* *time*.) > > > I would hope those that have signed up aren't > > marking our messages as SPAM, but it's probably not outside the realm of > > possibility. > > Where you or I see a "Spam" button, many lusers see a "Do not want" > button. It's used for spam, "I don't want this anymore", "I forgot I > signed up for this", etc. You will get lots of people clicking the > "Spam" button. The big providers have a mechanism for you to accept > that as feedback and do something productive with it. > > -- Ben > >
