Thanks for the pointer. Just made the change and will let you know how it works out.
Roger Wright ___ Life isn't like a box of chocolates. It's more like a jar of jalapenos: what you do today might burn your butt tomorrow. On Tue, Dec 7, 2010 at 2:15 PM, Jeff Jackson <jeff.jack...@rbza.com> wrote: > When I had this problem recently with Win 7 and Outlook 2010, I had to > reset the cached password that was stored by the Credential Manager. > > > > Go to the User Accounts control panel, select the Advanced tab, click on > Manage Passwords and scroll to the bottom of the window, to the Generic > Credentials section. You should see and entry like > MS.Outlook:<username>@<exchange server>:PUT. Expand that record and Edit it > and reenter the password. I suppose you could also click Remove from vault > and let outlook recreate it, but I just reset the password. > > > > Once I did that, Outlook stopped prompting me for a password. Hope that > works for you. > > > > Jeff > > > > *From:* Andrew Grimes [mailto:agri...@cu-portland.edu] > *Sent:* Tuesday, December 07, 2010 9:13 AM > > *To:* MS-Exchange Admin Issues > *Subject:* RE: Outlook is prompting for credentials > > > > I am not sure if Win XP is having the issue, but definitely Win 7. > > > > We believe it was a latency issue. An Outlook client tries to connect with > TCP. If that times out, it then tries to connect via HTTPS and they get > prompted. I found some references to Public Folders on a decommissioned > server that I believe was hanging this process. I deleted those references > through ADSI edit. At this point, it seems to have resolved our issue. > > > > I want to continue to monitor for any more latency. If I use the > Performance Monitor in windows, what counters should I monitor and what > should I be looking for? Are there other tools I should be using to monitor > the performance? This is also a VMware machine. I am told to look at the > CPU Ready to flag issues. Should I be looking for any specific stats on > that? What other stats are relevant to an exchange server in a VMware > environment. > > > > Andrew > > > > *From:* Jeff Jackson [mailto:jeff.jack...@rbza.com] > *Sent:* Tuesday, December 07, 2010 8:09 AM > > *To:* MS-Exchange Admin Issues > *Subject:* RE: Outlook is prompting for credentials > > > > What OS? Win XP or Win 7? > > > > > > *From:* Roger Wright [mailto:rhw...@gmail.com] > *Sent:* Tuesday, December 07, 2010 6:27 AM > *To:* MS-Exchange Admin Issues > *Subject:* Re: Outlook is prompting for credentials > > > > I've been experiencing this on my office machine for about 10 days now. An > annoyance but not a major disruption. > > > Roger Wright > ___ > > Life isn't like a box of chocolates. It's more like a jar of jalapenos: > what you do today might burn your butt tomorrow. > > > > On Mon, Dec 6, 2010 at 4:35 PM, Jason Gurtz <jasongu...@npumail.com> > wrote: > > We've had this happen too, typically occurring when provisioning a new PC. > I always figured we had something configured incorrectly, but the > workaround of provisioning w/o encryption in online mode and then > switching it over later makes it hard to justify the troubleshooting time > :) > > I heard a report of an existing user experiencing this today and they were > supposed to call me, but they must've given up and re-booted or something. > > ~JasonG > > > > -----Original Message----- > > From: John Grempler [mailto:jgrem...@jhmi.edu] > > Sent: Monday, December 06, 2010 16:09 > > To: MS-Exchange Admin Issues > > Subject: RE: Outlook is prompting for credentials > > > > That issue happened to us. We were able to make sure http connections > was > > not checked and make sure cache mode was turned off. Our enterprise > group > > finally solved the issue, but no one here (we run our own exchange > servers, > > not enterprise) was ever told what or how the issue was eventually > solved. > > > > > > -----Original Message----- > > From: Andrew Grimes [mailto:agri...@cu-portland.edu] > > Sent: Monday, December 06, 2010 12:45 PM > > To: MS-Exchange Admin Issues > > Subject: RE: Outlook is prompting for credentials > > > > Thanks Michael and Jason for the reply. I'll continue to troubleshoot > and > > let you know if I come up with anything. > > > > Andrew > > > > -----Original Message----- > > From: Jason Gurtz [mailto:jasongu...@npumail.com] > > Sent: Friday, December 03, 2010 10:30 AM > > To: MS-Exchange Admin Issues > > Subject: RE: Outlook is prompting for credentials > > > > We've had one occurrence of this here with a particular user. I think > it > > was a new machine roll-out to this user. I'll check and see if there > was a > > resolution or if it's still happening here and there. > > > > Our office 2010 roll-out is being stymied by the VBA version change > > specifics affecting MS Biz Solutions GP and FRX so office versions have > > been going back and forth lately for certain users. Might be related? > > > > ~JasonG > > > > > -----Original Message----- > > > From: Michael B. Smith [mailto:mich...@smithcons.com] > > > Sent: Friday, December 03, 2010 12:46 PM > > > To: MS-Exchange Admin Issues > > > Subject: RE: Outlook is prompting for credentials > > > > > > I've got two cases on this open with PSS (two different clients). > > > > > > > > > > > > I hate to say this, but so far: no clue. We've done network traces, > > > blah > > blah > > > blah. It's a problem I don't even like to talk about, I've banged my > > head up > > > against the wall with it, too many times. > > > > > > > > > > > > Regards, > > > > > > > > > > > > Michael B. Smith > > > > > > Consultant and Exchange MVP > > > > > > http://TheEssentialExchange.com > > > > > > > > > > > > From: Andrew Grimes [mailto:agri...@cu-portland.edu] > > > Sent: Thursday, December 02, 2010 7:26 PM > > > To: MS-Exchange Admin Issues > > > Subject: RE: Outlook is prompting for credentials > > > > > > > > > > > > You have to love intermittent issues. No one I asked to log in > > > received > > a > > > prompt. I finally found one, so here is the connection status. > > > > > > > > > > > > Server name Type Interface Conn > > Status > > > Req/Fail Avg Resp > > > > > > Server.domain.com Mail Local Area... TCP/IP > > Established 30/0 > > > 4 > > > > > > Server.domain.com Mail > > HTTPS Connecting > > > > > > > > > > > > I'll continue to monitor this and see if this is consistent. > > > > > > > > > > > > I double checked IIS on both servers, and checked against the old > > > decommissioned server. Haven't found any consistency issues yet. I > > > did make a couple of setting changes in IIS for testing, but I didn't > > > find > > anything > > > that worked. _autodiscover just points to one server, so I'm thinking > > the > > > connection should hit the same server every time, correct? > > > > > > > > > > > > Andrew > > > > > > > > > > > > > > > > > > From: Castillo, Daniel (Directory Services) > > [mailto:daniel.casti...@hp.com] > > > Sent: Thursday, December 02, 2010 3:50 AM > > > To: MS-Exchange Admin Issues > > > Subject: RE: Outlook is prompting for credentials > > > > > > > > > > > > Are the IIS security settings consistent? > > > > > > > > > > > > > > > > > > ~D > > > > > > > > > > > > From: Haritwal, Dhiraj [mailto:dhiraj.harit...@ap.sony.com] > > > Sent: Thursday, December 02, 2010 2:42 AM > > > To: MS-Exchange Admin Issues > > > Subject: RE: Outlook is prompting for credentials > > > > > > > > > > > > When it's asking for password, what's the outlook connection status. > > > > > > > > > > > > Dhiraj > > > > > > > > > > > > > > > > > > From: Andrew Grimes [mailto:agri...@cu-portland.edu] > > > Sent: Thursday, December 02, 2010 8:00 AM > > > To: MS-Exchange Admin Issues > > > Subject: Outlook is prompting for credentials > > > > > > > > > > > > Hello everyone, > > > > > > > > > > > > I've just finished migrating to two new servers (both exchange 2010 > > sp1), > > > and now my users are being prompted for credentials. Worst of all the > > issue > > > is intermittent. User's only get prompted half the time. I use > > > Outlook > > on > > > two different machines and sometimes I am prompted on one of them, > > > other times on the other. If I create a new profile I will get > > > prompted > > the > > > first time I open Outlook, but if I cancel without entering > > > credentials, > > it will > > > not prompt me the second time I open Outlook. 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